Hours of Operation +1 . You may be introduced to a case manager while you're in the hospital or in the community. Setting your location helps us to show you nearby doctors, locations and events throughout the site. 15436 . The value of the Facility or department field is not valid. The value of the Additional Address field is not valid. Finding one who has the experience and skills you need will be even harder. 855.373.2122 Contact Us Form. For some advocacy a phone or video call will be sufficient. Verywell Health's content is for informational and educational purposes only. Kingston, NY 12401 It is the role of this health professional to help you achieve your greatest state of personal wellness by being your medical advocate. While private patient advocacy is a growing career, patient advocates are still not easy to find. 847-362-2900. Advocate Deb provided the information I needed and was extremely helpfuleven suggesting services that I didnt know about. If so, ask them to provide your name and contact information to other patients who would be willing to speak to their abilities. If this is an emergency, please dial 911. The program is based on an easy-to-use electronic tablet that connects patients with physicians and other clinical team members around the clock through a two-way visual and auditory communication system. You are likely to get a range of hours and a range of total costs. Intermountain Healthcare is a Utah-based, not-for-profit system of 33 hospitals (includes "virtual" hospital), a Medical Group with more than 3,800 physicians and advanced practice clinicians at about 385 clinics, a health plans division called SelectHealth, and other health services. If you are a current member and need assistance, please call our Customer Care Center. Are You on Call 24/7? The Office of Patient Advocacy is the liaison between patients andthe hospitalin their expressions of praise or concern so that moral, ethical, operational and care standards are upheld on behalf of HealthAlliance patients. Contact Us. HealthAlliance Office of Patient Advocacy 105 Mary's Avenue Kingston, NY 12401 patient.advocate@hahv.org 845.417.7692 8 a.m. - 4 p.m., Monday - Friday At other times, you can leave a message or call the hospital operator and ask for the nursing supervisor If you are visiting with the advocate every day, then these types of reports may not be necessary. She allowed me to voice what I preferred and respected my medical history and my time. Or call 602-417-4885 and leave that information in a voicemail. Find health plan member contact phone numbers below and on the Available Health Plans web page. 480-323-3660 Scottsdale Thompson Peak Medical Center STPMC.patientrelations@honorhealth.com 480-324-7752 Sonoran Crossing Medical Center SCMC.patientrelations@honorhealth.com HonorHealth Medical Group (multiple locations) 623-580-5800 Virginia G Piper Cancer Care Network 480-323-4547 (385) 887-6000 Toll-free: 1-800-527-1118: Medical Records: 801-906-7000 Toll-free: 1-844-442-1987: Corporate Departments. Health Choice Arizona: 1-800-322-8670 At Banner Health, we believe that protecting your privacy is important. Call from 602, 623, and 480 area codes: 602-417-7200, Call from 928 and 520 area codes: 1-800-331-5090, Provider Services Call Center Hours: Mon.-Fri., 7:30 a.m. - 5:00 p.m. Just because the advocate can help you, doesn't mean they have time in their schedule to accommodate your services. Call from 928 or 520 area codes: 1-800-794-6862 If you have questions related to any personal health information, please contact your doctor's office directly, schedule a virtual urgent care appointment or call our customer service team at 1-833-8-BALLAD (833-822-5523). You'll want to find an advocate who has experience performing those services you need. Banner - University Medical Center Phoenix, About Nichole Mahnert and Banner Safety Practices. Existing Providers: AZAPEPLogin.com, Claims Disputes: In particular if the advocate charges by the hour, you'll need an idea of how long a service will take to perform. Copyright 2023, Intermountain Healthcare, All rights reserved. Our website is not intended to be a substitute for professional medical advice, diagnosis, or treatment. For questions regarding the vendor registration process or for general information, please call or email ProcureAZ. Box 16423 Mesa, AZ 85211. Dr. Mahnert was so knowledgeable. Molina Healthcare: 1-800-424-5891 8:30 a.m. - 4:45 p.m., Monday - Friday, DNV GL Healthcare, national accrediting organization responsible for HealthAlliance Hospital accreditation 24 hours. 800.804.5447 Find directory listings for patient billing and centralized business offices for Intermountain hospitals and clinics. The Arizona Association of Patient Advocates (AAPA) is a professional patient advocacy 501 (c) (3) organization dedicated to advancing patient advocacy and healthcare in Arizona. . Email: PIO@azahcccs.gov, Contact HMS HonorHealths patient relations team ensures that your experience at HonorHealth is a good one. Patient advocates help patientsand their loved ones navigate the health care system in many ways, like communicating with doctors, finding legal help, working with insurance companies, and setting up tests and screenings. New York State Mental Hygiene Legal Service Its a way to connect you with the resources you need and help you make informed health care decisions. If you have a problem that you cannot resolve with your doctor, nurse or other caregiver, please call the HealthAlliance Office of Patient Advocacy at 845.417.7692. Members consist of professional advocates and those interested in patient advocacy who want to come together to improve the healthcare experience. Their previous experience working with patients with similar ailments, or in similar circumstances to yours will be a good indicator of whether you'll be able to develop that confidence level. Theyre here to provide you with the support you need when you need it, for a more positive and effective experience. Thats why we provide health care advocates at no extra cost to members with qualifying health conditions. . Apply online at www.healthearizonaplus.gov or call 1(855)-HEA-PLUS (1-855-432-7587). Minimally invasive gynecologic surgery and chronic pelvic pain. If you think you or someone you know could benefit from our services, connect with us today. They assist with many aspects of a patient's medical care to make it a little less complicated. Sound appealing? How to Find, Interview, and Choose a Patient Advocate. Patient identities are withheld to ensure confidentiality and privacy. Human Resources: 480-323-4501. Email: procure@azdoa.gov, Phone: 602-417-4000 HonorHealth Foundation: 480-587-5000. Box 16423 Mesa, AZ 85211, Banner Health Network Nurse On-Call(602) 747-7990(888) 747-7990 (outside of Maricopa County)Open 24 hours a day, 7 days a week including holidays, Translation and interpretation services are available; check with your representative TTY: 711, For Providers:(480) 684-7070 - Metro Phoenix(800) 827-2464 - All other locations, Banner HealthMyBannerHealth eConnect Blog, Need to reach Medicare? Let's start with your symptoms and go from there. Banner - University Health Plans (B - UHP) makes health care easier, so your life can be better. As you ask these questions, you'll be able to tell whether they fit your needs. Care Concern/Patient Advocacy To . Similar to the 24/7 question, location may or may not be important. 74232. Fax: 602-257-4180. What if you could have access to a medical professional who could help explain your medical bills or help with scheduling appointments? In-State Toll Free: 1-800-654-8713 (Outside Maricopa County) The value of the First Name field is not valid. Trisha Torrey is a patient empowerment and advocacy consultant. Or Do You Have Specific Hours? This site is for current members and for those looking to enroll in an Arizona Long Term Care System plan. 8 a.m. - 4 p.m., Monday - Friday Email: patientfeedback@imail.org She has written several books about patient advocacy and how to best navigate the healthcare system. There are no standard fees or standard procedures because, of course, every patient is unique and every case is different. If your advocate needs to be on call, perhaps to accompany a patient to the doctor's office, or in case of an emergency, then location will be important. How to reach us Hospitals Broomfield Hospital: 720.718.1020 or via email Grandview Hospital: 719.365.5621 or via email Greeley Hospital: 970.652.2571 or via email Highlands Ranch Hospital: 720.516.0124 or via email Longs Peak Hospital: 720.718.1020 or via email Medical Center of the Rockies: 970.624.1335 or via email They will work with your partner or family members who are supporting you during your illness to be sure they have the knowledge and resources they need, too. All patient experience ratings and testimonials are submitted by actual patients and verified by a leading independent customer experience company. Use of this site is also free. (M-F 8am-5pm) Last Name must have at least 0 and no more than 256 characters. Report Provider Fraud: 602-417-4045 Phone: 602-954-8380 Zip Code must have at least 0 and no more than 256 characters. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery. If you need to report a change in your household, like a change of residential or mailing address, your income, or a job change, contact: The regular Medicaid renewal process begins April 1. Health care advocates have access to a full team of health professionals, pharmacists and more, becoming a one-stop resource for the following: To talk with an Advocate, call the phone number on your member ID card. Banner Health Network Nurse On-Call (602) 747-7990 (888) 747-7990 (outside of Maricopa County) Open 24 hours a day, 7 days a week including holidays They will help you communicate with your primary care physician and specialists, pharmacists, therapists and other health professionals. View wait times and save your place in line at an Intermountain InstaCare location near you. Click hereto find out more about COVID-19. From 602, 623, 480 area codes: 602-417-4000 *Note: The patient relations team is responding to emails Monday till Friday 8 a.m. - 5 p.m. The value of the Address field is not valid. Patient Advocate Contact List; Location . The value of the Comments field is not valid. If you are a current member and need assistance, please call our Customer Care Center. Healthcare Advocacy; Mental Health First Aid; Office of Human Rights; . Arizona Medical Network/PHCS/Beech Street. If you need someone to stay with the patient overnight, this will be important. Once you've made your choice for an advocate, ask them to put the answers to these questions in writing, along with a signed contract to be sure you agree on what is expected. Trisha Torrey is a patient empowerment and advocacy consultant. Get care for low-level urgent conditions through a video chat with a provider, 24/7, on your computer or mobile device.Learn More. Find doctors, schedule an appointment, pay your bill, and more Translation and interpretation services are available; check with your representative TTY: 711. For those who qualify, your dedicated navigator will assist, educate, and support you to: Connect you with reliable community resources to help you access care, For people 65+ or those under 65 who qualify due to a disability or special situation, For people who qualify for both Medicaid and Medicare, Ronald, UnitedHealthcare member in Georgia, recently diagnosed with a chronic condition, Individual & family plans short term, dental & more, Individual & family plans - Marketplace (ACA), Individual & Family ACA Marketplace plans. All other eligibility requirements, and fund operation, are the same as our general funds. Intermountain Billing Phone Number. They will make sure you are getting the care you need, and identify any barriers to care like transportation issues, financial concerns, family difficulties, depression or other problems that may slow your ability to heal. I became a doctor because I wanted to take care of women throughout their lives, which is an exceptional privilege. I have advanced fellowship training in the medical and surgical treatment of endometriosis, abnormal vaginal bleeding, and fibroids. Call from any other area code: 1-800-523-0231, Email: APEPtrainingquestions@azahcccs.gov The value of the I have a question regarding field is not valid. A true patient advocate is difficult to find. 518.451.8710 Directors Office The more miles you choose, the more advocates you'll find. If this is an emergency please go to the nearest emergency room or call 911. Some advocates specialize in helping you understand your diagnosis or treatment recommendations, while others can help you get permission from your insurer for special tests or treatments, or even get your hospital billing straightened out. Skip to main content Insurance Plans Medicare and Medicaid plans Medicare For people 65+ or those under 65 who qualify due to a disability or special situation Medicaid For people with lower incomes When emailing, please include your full name and phone number. Our service areas include: Cochise, Gila, Graham, Greenlee, La Paz, Maricopa, Pima, Pinal, Santa Cruz, and Yuma Counties in Arizona. Intermountain Healthcare is a Utah-based, not-for-profit system of 33 hospitals (includes "virtual" hospital), a Medical Group with more than 3,800 physicians and advanced practice clinicians at about 385 clinics, a health plans division called SelectHealth, and other health services. [go to full article], The 2022/2023 Winter Newsletter is here! Advocates have access to a team of professionals skilled in clinical care, emotional health, pharmacy, special needs, health care costs and medical plan benefits. Privacy Statement | Visitor Use Agreement. Health Insurance for Children, Provider Enrollment If you would like to speak to our Customer Care Center directly, please call (833) 252-5535. Call your health plan first! Phone Number; Patient Billing Information: . These advocates charge a fee for their services, but they are definitely worth the cost, even if it's only for the confidence you will have about getting the best care. 630-275-5900. If you have reported your issue to your health plan, and you need additional help, call a Clinical Issue Resolution Specialist at 602-364-4558 or 1-800-867-5808. Anabel Bevan's Phone Number and Email Last Update 3/13/2023 4:22 PM Email a***@bannerhealth.com Engage via Email Contact Number (520) ***-**** Engage via Phone Mobile Number (***) ***-**** Engage via Mobile HQ Phone (602) 747-4000 Company Banner Health Anabel Bevan Current Workplace Dale is an experienced fact-checker and researcher with a Master of Science in Journalism from Columbia University, Graduate School of Journalism. By Trisha Torrey Our patient advocates work hard to make sure you receive the best possible care. Your health is important to us and we want to keep you informed of COVID-19. UnitedHealthcare Community Plan: 1-800-348-4058. With UnitedHealthcare Medicare Advantage, you can. Your name and personal data won't be shared with any other organization, sold or used in any other way. Lakeisha Covington Whitehouse Hotline Patient Advocate. 845.417.7692 However, if your concerns remain unresolved, the patient relations team is another resource for you. Electronic diagnostic tools are also used in the home to provide feedback about the members vital signs. Complete this online form: Access to Covered Medicaid Services (Web form), Or send an email with your name, AHCCCS identification number, date of birth, phone number, the name of the provider and a short description of the issue to: CQM@azahcccs.gov. Use quotation marks around a term or search phrase. HealthAlliance Office of Patient Advocacy Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery. Get care for low-level urgent conditions through a video chat with a provider, 24/7, on your computer or mobile device.Learn More. Case Managers are specially trained nurses who work closely with your physician as part of his or her medical team. Make sure you ask the references what types of services they provided, how well they provided them, and whether they would hire them again if they needed advocate services. View wait times and save your place in line at an Intermountain InstaCare location near you. Still not finding what you are looking for? Please contact the practice directly to confirm your health plan is accepted. 845.383.3839 Kingston Office One website, AdvoConnection, provides a searchable directory of advocates who offer a variety of kinds of help to patients and caregivers, such as medical, hospital bedside assistance, insurance denials or claims, billing reviews and more. Learn more about Cash Assistance available through the Arizona Department of Economic Security. To learn more about these programs, contact, Banner Health NetworkService Center(602) 747-7990 in Maricopa County(888) 747-7990 outside Maricopa County. Facility or department must have at least 0 and no more than 256 characters. She has written several books about patient advocacy and how to best navigate the healthcare system. To reach HonorHealth by phone, refer to the complete list of HonorHealth phone numbers. They also will make sure that you understand your diagnosis, treatment and how to provide the best self-care for you. If this is an emergency please go to the nearest emergency room or call 911. 105 Mary's Avenue If you just cannot find the name and contact information of an advocate on either list, do a web search using "patient advocate" and your location. Here is some basic information about finding, interviewing and choosing a private patient advocate. Any information you give us will be used to send you the information you request and other appropriate health information exclusively from Banner. Banner Health Network (BHN) offers a Case Management program to assist members with acute and chronic medical problems. Banner Health Network Service Center (602) 747-7990 in Maricopa County (888) 747-7990 outside Maricopa County Banner Health Network Case Management Banner Health Network (BHN) offers a Case Management program to assist members with acute and chronic medical problems. 708-684-8000. Subscribe to Newsletters Search for an advocate by the location of the patient and the service you need. Outstanding service. When you call an advocate, youll be connected with a specially trained individual who can help answer questions or find answers for you. First Name must have at least 0 and no more than 256 characters. Call our main billing phone number at 801-906-2800 or toll free 1-866-415-6556, or chat with a live agent. Pay Your Premium Phone: 713-792-7776 (after hours and weekends, call 713-792-7090) Greeter Program: When you come to MD Anderson, we want to make sure there is a friendly face to greet you. That said, they should be able to give you satisfactory answers to the following questions. |All Rights Reserved|, Pain Management/Cesarean Delivery/Circumcision, COVID-19: Vaccination, Testing and Treatment, Kingston WoRx Occupational Health Services, Herbert H. and Sofia P. Reuner Cancer Support House, Linda Young Ovarian Cancer Support Program, Birthing Services: The Family Birth Place, Tobacco Free Action Communities in Ulster, Dutchess and Sullivan, Vascular Services: The Center of Vascular Excellence, WMCHealth COVID-19 Specimen Collection for Testing, Preventive Health Screenings, Tests and Immunizations, Billing, Insurance, and Financial Assistance, HealthAlliance Hospital Visitor Information, New York State Justice Center for the Protection of People With Special Needs.
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