We couldnt load the mail server logs for this message. The Council shall not be liable to the Resident(s) or be deemed to be in breach of these Terms and Conditions by reason of any delay in performing, or any failure to perform, any of the Councils obligations if such delay or failure is due to any cause beyond the Councils reasonable control. Find a postcode on Royal Mail . Yours sincerely, A Waste and Recycling Page page will then appear listing all your bins, the last and next date of their collection. Then it is easier for them to return the bins to the right place or for you to find them if they dont. Based in Croydon and edited by Steven Downes. I understand the data should have been provided within 20 working days of the request having been made, and is now over 2 weeks overdue. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA. Yes! 6.7. giving feedback 7.5. Existing customers have been taken to ensure that no viruses are present. DearA Hooker TheFreedom of Information Act 2000may restrict the release of some or You may only use the designated garden waste bin(s) provided by the Council for the chargeable garden waste Service. All notices under these Terms and Conditions shall be addressed to the most recent address, email address or fax number notified to the other party. However, this is not the data that I have asked for. which may be legally privileged and/or subject to the provisions of One of them recently died on the jobVeolia binman dies in Thornton Heath during hottest day of the year. Minimal = of a minimum amount, quantity, or degree. They should not act or take decisions in order to gain financial or other material benefits for themselves, their family, or their friends. Once cancelled, the Contractor will collect the bin(s), if there is any damage, or if the bin(s) are defaced or not available, the Council reserve the right to charge you for repair/replacement of said bin(s). The remaining roads are cleaned every four weeks. 15.1. To arrange low cost waste collections call 0800 211 83 90. from the Bigbelly, Bin "Fullness" reading at time of collection (if available). The Contractor shall be under no obligation to provide a collection if: (05798215). decision. What will the 'new' Westfield deal really mean for Croydon? [1]image The percentage of waste recycled in the borough has risen consistently, reaching an impressive 44% in 2011. However, this is not the data that I have asked for. The council announcement said, Online waste services such as checking bin collection days or reporting a missed collection, as well as other useful information, are now directly available in one place through the Croydon Council website.. If you have specific questions about reducing a certain type of waste, find the relevant page in Your Waste. 17.1. And for those without access to a computer or printer at home, Mayor Jason Perry makes the less-than-helpful suggestion of visiting one of the boroughs libraries, most of which he has closed for five days each week in order to save a few bob. View as HTML, 92K contact me by phone. Thank you for your response to my FOI request from 2nd August, and the data that you have provided today. 3.2. Warlingham Car Boot Sales dates 2023 - starting May 1, Police arrest four men in connection with Mitcham shooting, M&S announces Purley Way store opening date as Apr 27, Walk 'n Talk Croydon, Coombe Woods, Tues from May, Demolition shows how council's planners have no 'red lines'. You must also cancel the Service if you will no longer be a resident in an eligible property within the London Borough of Croydon. Please note that in some cases publication of requests and responses will be delayed. The Information Commissioner can be contacted at: Help us protect your right to hold public authorities to account. If you are not content with the outcome of the Internal Review, you have I understand my that legally my FOI request should have been fulfilled by 31st August, and is now late according to the law. Thank you for your request for information received on2 August 2021. Find out how to start or renew a garden waste collection. The council has announced that it is abandoning the requirement for residents to sign-up for its deeply flawed My Account system, which until this month it insisted that members of the public must use to report any missed bin collections by Veolia. We will inform you if this is Please provide the data at the earliest opportunity, otherwise I will have no choice but to take this matter further and contact the Information Commissioner's Office to register a complaint. But that is not the whole story. I have now concluded this review and I am able to reply as follows. About the garden waste collection service Internal Review of the Councils response to your request for information, The cost will be the standard annual fee, regardless of the length of the remaining period. The garden waste service costs 65 per bin per year. The annual charge also covers the loan of the bin(s) in which garden waste must be placed for collection. Order a garden waste bin. Customers will be notified in advance when the next annual payment is expected. I requested a download of all Collections made from Bigbelly bins since Once the Council has begun to provide you with a chargeable garden waste Service, the Council may cancel the contract by providing you with at least one months notice in writing. Please contact the Council as soon as possible. Information about collection days will be available on the Councils website. of Sustainable Communities, Regeneration & Economic Recovery, who has Always aiming for zero landfill, we then dispose of your waste in the safest, quickest and most environmentally conscious way possible. services through our wholly owned subsidiary Once we have collected your waste, our team will divide it into recyclable and non-recyclable. The bin is damaged and emptying it would pose a health and safety risk; or Holders of public office should act and take decisions in an open and transparent manner. Duty of care certificates are a legal requirement and licensed waste carriers can complete them for free so you should never be charged for one. data that you have. Yours sincerely, In Croydon we are currently recycling 40%. No other terms and conditions shall apply to the provision of Services unless agreed upon in writing between the Council and the Customer. Residents that already receive an assisted collection Service for waste and recycling collections will be eligible for an assisted collection for their garden waste. In the unlikely event that there is a problem with the garden waste collection Service: support colleagues may be working from different locations. In some case, a fee may be payable. Delivery will be completed when the bin(s) are placed at the property named in your application. The council has wasted millions of pounds in its efforts to keep residents at arms length and avoid any direct contact with Council Tax-payers by moving their reporting function online, using My Account and the expensive and needlessly commissioned Croydon CrapApp, which has never had a reporting category for missed bin collections (handy for contractors Veolia when it comes to manipulating their performances stats). Click here for more details, Details of how this works can be read by clicking here, Developer consults on 775-flat proposal next to Fairfield Halls, 500 shoppers queue for 3 hours for Purley Way M&S opening, Carnage in Carshalton on the day the balloon went up, Bellway's lido plans take a nose dive as permission is refused. The latest changes, announced last week, were put in train well before the May local elections, although that has not stopped Jason Perry, Croydons part-time Mayor, from trying to claim credit for the upgrade. This is included for free every time we collect any type of waste from your premises. About insidecroydon News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Any views expressed in this email are those of the individual sender, The Parties can cancel the Services in the following ways: The standards provide benchmarks for businesses to meet, ensuring achieving ISO certification demonstrates a well-run, stable business thats ready to grow. cannot accept responsibility for any loss or damage arising from the use http://www.croydon.gov.uk/email-disclaimer, 2.5M I dont think we can complain too much and its on a par with other Boroughs. NEW Help improve this site by I requested a download of all Collections made from Bigbelly bins since In the event that one or more of these Terms and Conditions is found to be unlawful, invalid or otherwise unenforceable, that/those provisions shall be deemed severed from the reminder of these Terms and Conditions (which shall remain valid and enforceable). Our nationwide network means we offer waste collections anywhere in the UK. 1.3 Objectivity We can perform waste audits for your business, hire out skips or even offer legal advice. Council. For more tips, read our guide about how to reduce waste. The are also working with in some cases 75% less staff and not allowed to answer calls even when they want to. of Sustainable Communities, Regeneration & Economic Recovery, who has After over 3 months, I hope you can understand that this is not an acceptable response and does not fulfil my request in any shape or form. The subscription payment otherwise covers the cost of the Service. Your subscription covers the emptying of your bin only once on your collection day. any business day between the hours of 9am and 4.30pm. Posted on January 16, 2023 by insidecroydon. The Council shall use reasonable care and skill in its performance of the Services and shall ensure compliance with any and all relevant codes of practice. 1.6 Honesty has misdirected this e-mail; you must not use, disclose, copy, print or Internal Review. Communal collections for flats will not have calendars, but residents can check their collection date on the same webpage. ISO certification is provided by a third party in our case Alcumus ISOQAR, which providesUKAS accredited ISO certification. As well as helping your business reduce its environmental waste impact, our recycling services will help your company avoid paying high landfill taxes.
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