Both Bolt Ons come with 120 minutes, 120 texts and unlimited data per day. Scan the QR code below to start tracking your energy usage, 2000-2023 Uswitch Limited. You will be charged for any services you use at the following rate: You'll receive a text message warning just before you're about the exceed the fair usage policy. If you go outside the European zone, you will have to pay 4.99 per day for the service. Written by Catherine Hiley, Senior Content Editor - Telecoms. Turn on your device when you reach your destination and ensure data roaming is switched on. Which tariffs are eligible for O2 Travel in Inclusive Zone? Usage beyond the daily limit of 120 minutes and 120 texts is charged at O2s standard international roaming rates. This is where a lot of confusion becomes and people become worried regarding charges. If you're travelling elsewhere, or you don't have the free O2 Travel Bolt On for those five destinations, you'll be charged our standard roaming rates for calls, texts and data used in your destination. A couple of Questions and Answers that may come in useful: Q) Im abroad and my friend is abroad, will I be charged to contact my friend as Im only calling a UK Mobile number. 933.05 and 5 ISD SMS. But do check if the pack covers your airlines and the route you'll travel before buying. On the other hand, the International Monthly Plan costs 100$ per month, but is quite a more complete service for more demanding customers. It's free to sign up and we'll only charge you for the days you actually use data while you're away. How will I be charged for usage while roaming internationally? You are still only calling their UK Mobile Number. Well send you a series of messages while youre travelling to make you aware of your roaming options. You can find out more about which cookies we are using or switch them off in settings. Make sure that Set Automatically is turned on. O2 Travel Inclusive Zone Bolt-on is now included with selected O2 Refresh tariffs over 90GB and SIM only tariffs over 100GB For medium to high usage in select 22 countries, customers can subscribe Unlimited IR Packs. In relation to consumer credit, Telefnica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822), Enter your mobile number below and we'll send you a code, If you've not received a code after 10 minutes we can. Virgin Mobile and O2 phone users will not face roaming charges following announcements by other networks to reintroduce extra fees after Brexit. There's no charge for receiving a message if you don't listen to it. Or you can choose to roam at standard international roaming rates. IR 1101 Pack Applicable in 111 countries, IR 1201 Pack Applicable in 170 countries, Unlimited IR Packs 3 validity options, applicable for 22 countries. So, now that you know the basics, it is time to discuss other important stuff, such as the rates, where the O2 roaming service works, and a lot more that will help you clear up your mind when trying to choose one of these services. Find out more in our FAQ section below. The countries in which youre able to use the O2 Travel offer depends on the price plan you have. You still have items in your basket. Audio and video streaming optimisation are in use. Tariffs with more than 25GB of monthly data Aside from writing about mobile technology, I have an interest in software development, digital marketing and physics. What are the benefits of IR 1101 pack vs IR PayGo Rates? If you use up your 100MB allowance and want to get more data in the same day, you can text MORETRAVEL to 21300, to get another 100MB for 1.99. You can use your regular allowance for free within 48 European countries, with a data fair usage policy of 25GB per month. You can check this on the Financial Services Register by visiting the FCA website. You can still use data if you reach our Roaming Limit, but youll be charged. Now, if you want to go somewhere else, theres no issue at all. Please note, leftover minutes and texts cant be carried over. Q) Why am I charged twice for Voice Mail Messages? Terms apply. Monetary value of Rs. Mobile Data: How Many Gigabytes Do You Need & How Long Will It Last? If your UK monthly data allowance is over 25GB, youll have a Roaming Limit of 25GB when roaming in our Europe Zone. Instead, you can purchase the similar O2 Travel Bolt On, which covers 104 international countries for 6 per day. The daily charge will apply on a 24-hour cycle once the Bolt On is activated (based on the capital city of the country you're in) and won't be triggered by receiving calls or texts. Take a look at our useful self-help guide. It is simple, and it can be done within a minute. This doesn't happen often and it's more common for calls made from countries with smaller networks. It might not be as good as other companies, but it is still quite useful. Roaming is when you are no longer able to Pick Up your home Network (O2-UK). Nowadays, cellular data is what helps you to stay in touch with people, no matter where you go, and O2 knows that. By continuing to access this website, you consent to the storing, accessing and sharing of this information. By clicking Accept, you consent to the use of cookies. O2 takes a slightly different approach, with 'O2 Travel', which covers 63 additional destinations outside Europe. Validity: 28 days. You use up your monthly UK data allowance**. If youre on Pay Monthly, you can still get our full O2 Travel Bolt On for 6 a day in selected destinations. Get low-cost calls and texts abroad, for only 3 a month. However, they each cover different destinations. Turn on Airplane Mode for about 30 seconds. What if Im travelling outside the O2 Europe Zone? This means you are Roaming on a Spanish Network. Customers are encouraged to notify their provider before they travel. Tariffs with more than 25GB of monthly data. So if you buy one of our Big Bundles, your minutes, texts and data can be used in the UK and the rest of our Pay As You Go Europe Zone. We'll try to include all your overseas call charges on your next available bill, to help you keep track of your costs. Otherwise, we may charge you for using our services in our Europe Zone (excluding the UK). Your allowances will apply from midnight to midnight local time (based on the capital city of the country you're in). What you may not know is that when the phone is authorised to use the Roaming Network, It is given a temporary allocated foreign number of the country you are visiting. Using your monthly data allowance whilst in our Europe Zone. The following 27 international countries are covered by the O2 Travel Inclusive Zone Bolt On: Argentina Australia Botswana Canada Chile Colombia Costa Rica Ecuador El Salvador Greenland Guatemala Guinea Guyana Honduras Madagascar Mexico Myanmar New Zealand Nicaragua Panama Paraguay Peru Rwanda United States Uruguay Venezuela Yemen Sorry, we dont recognise this number. MOD Personnel - suspending contracts of MOD spouses and families, Pay Monthly Contract Summary and Contract Information documents. If your UK monthly data allowance is over 25GB, you'll have a Roaming Limit of 25GB when roaming in our Europe Zone. Unlimited Prepaid IR Packs - For Select 22 Countries on Applicable Partners. If youre on a cruise ship, you wont be able to use mobile data. If you exceed your allowance when roaming for free in the Europe Zone, or exceed your Bolt On allowance when roaming internationally outside Europe, you will be charged at the standard out of plan rate for the country you are in. No its free to receive a SMS. As easy as it gets + US Mobile Plans At US Mobile, we make everything 5 times easier for you. Q) Why are inbound SMS free when Im abroad? With O2 Travel, its possible to use your mobile phone abroad at no extra cost in up to 75 destinations. They should also give you two weeks notice before a surcharge is applied at a rate of 3.3p/minute, 1p/text and 4.50/GB of data. Youll automatically be charged 6 for each day you use data, minutes or texts within one of the 104 qualifying countries. For more information on what data is and what uses it up, check out our Understanding Data article. Both the O2 Travel bolt on and the Inclusive Zone bolt on need to be active to benefit from these allowances. 03612689) The Cooperage, 5 Copper Row, London, SE1 2LH. This website uses cookies. Wherever you fancy going in our Europe Zone (40+ destinations), youre free to call, text and use data just like you would in the UK, subject to a roaming limit. If you dont have O2 Travel Inclusive Zone included, you can add the O2 Travel Bolt On and get unlimited minutes, texts and data roaming in 63 destinations worldwide for 6/day. We're the only major network that isn't bringing back EU roaming charges for up to 25GB. Please note, some WiFi hotspots in your chosen destination may require payment, so we recommend you enquire beforehand. O2 roaming activation To activate the roaming China service with O2 you only need to send a text message. Finally, well look at how you can keep your current phone number if youre moving to O2 to take advantage of their O2 Travel offer. If you don't choose our free O2 Travel Bolt On while you're away, you'll be charged for any minutes, texts and data usage at the standard rates for that country. If it's your voicemail greeting, press * and enter your PIN. Unlimited Outgoing Local Calls (calls made within the roamed country), Calls to Home/India, Incoming calls, Data usage and SMSs in 22 countries on applicable Partner network, Pay Go IR Rates Standard rates available as default for prepaid & Postpaid Jio customers. What are the benefits/entitlements of the International Roaming Pack for Jio Prepaid Plans? Going outside our Europe Zone? You are not in the UK and the person you are calling isnt, so you will pay the Roaming Charges to make the call and the person who is receiving the call will pay the inbound part of the charge. For all other customers, whether youre on the old system or the new system, you can still use data if you reach our Roaming Limit but youll be charged 3.50/GB for your ongoing usage. To enjoy Wi-Fi Calling benefits, enable Wi-FI Calling on your device. So, for example, you go to Spain and you pick up Telefonica ES. It is simple, and it can be done within a minute. If youre travelling to Guernsey, Isle of Man, Jersey, Monaco or Switzerland, you can stay connected with O2 Travel. Roaming is when you are no longer on your home network. Before you travel, you'll need to make sure you know your PIN. No one can deny that cellular data is one of the most important things when traveling to a different country. Please get in touch with us for further details at www.o2.co.uk/contactus. If you bought a 10GB 12 monthsimonly tariff, on or after 3 May 2018, youll be eligible for O2 Travel in our Inclusive Zone, when you moveto a 20 or above 12 month sim only tariff. If youre travelling to an O2 Travel country outside of Europe, the following fair usage limits apply: As an alternative to O2 Travel, you can also consider the following international roaming offers from other mobile networks: In addition to the above, all UK mobile networks that offer international roaming are legally obliged to offer roaming at no extra cost for customers travelling to other EU countries. O2 SIMs will work with all phones, including the latest Samsung Galaxy S23 and Apple iPhone 14. This means that every time you visit this website you will need to enable or disable cookies again. Once youve received the PAC Code from your old network, order your new mobile phone or SIM card from the O2 website. Which destinations are covered by O2's free roaming policy? Are there any subscription or rentals charges for IR service for Prepaid Plans? So your data (subject to a roaming limit), minutes and text allowances will work in our Europe Zone, just like they do at home. Track your usage, check your bills, upgrade and more. For 6 a day in Turkey, and selected destinations outside Europe, youll get all the data you need, plus Unlimited minutes and texts to use within your travel destination and back to the UK. Your data usage will be capped to 50MB (54per month). Find out more. For Pay Monthly, surcharges are 3.50/GB for data, 3.3p/minute for calls, and 1p/text. So your data (subject to roaming limit), minutes and text allowances will work in our Europe Zone, just like they do at home. Calling abroad? To opt-out of the offer and to pay O2s standard international roaming rates instead, text NOTRAVEL to 23336. If youre not eligible for the Inclusive Zone Bolt On, theres our O2 Travel Bolt On, which keeps you connected in Turkey and other selected destinations, for just 6 a day. So treat it as they are still in the UK. A) When someone tries to contact you and you dont answer, the call is then passed back to the O2-UK voice mail as a return call, So you pay for the Return part of the call even though you didnt answer your Mobile. Good news. You'll also be charged the standard calling and text rates for the country you're travelling in which can be found here . When you buy through links on our site, we may earn an affiliate commission. Find out more. Monetary Value can be used on International Roaming. For customers on our new system. document.getElementById("comment").setAttribute( "id", "ae2f4de0882a669329ce04404a34dcf3" );document.getElementById("f523e52696").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. Whether youre on a Pay Monthly or Pay As You Go plan, find out how much youll be charged for international calls and texts. Its satellite roaming charges are 7.50 per MB.
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