I realize this can be a pain in the neck but it's worth $1000.00, no it is no just about money because these people can make life unplesant putting it mildly. If it looks like it was previously opened or it's damaged inside, ask for a manager and explain the situation. 2. As I love and fear my company let's just say I am in Maryland somewhere. They don, t. You may use the T.J. Maxx gift card you were given to mail to yourself at all other locations, including Marshalls, Sierra Trading Post, and Homegoods. The returned item also has to be in good condition and never worn, used, or run through the washing machine. Members of the company's higher-tier VIP rewards programs, which require an annual spend of at least $200, get free returns. But adding fees for online returns could risk alienating customers, the report says. I truly do and I agree with you 100% on some of the issues you mentioned. The sales associates have to do their part to prevent theft too. tried ti explain but she just got louder and louder and then said "if you don't have my money in 2 days I'm going to run a credit check on you and then have the police come out and they will hand cuff you and take you to jail! TJMaxx, like other retailers, has policies put into play regarding who we can apprehend and when we can apprehend that shoplifter. run fast and far. 8. Companies including TJ Maxx, Best Buy, Kohl's, and Urban Outfitters now charge for some mail returns in the US. People steal from TJ Maxx all the time and I believe that they have found ways to make it easier. However, you will also have to bring a valid, government-issued ID such as a drivers license or a passport. According to insiders , Wednesday is the best day to shop. TJ Maxx doesnt specify how often you can do this before they will refuse you but you can expect no more than five times in relatively short order. This was different. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The use of the comma in the second sentence is incorrect. ), link to What Is TJ Maxx Return Policy after 30 days (Secrets Nobody Is Talking About), After 30-Day Return Policy Without a Receipt, 10 Stores That Give You Cash Back Without A Receipt (The Truth! I couldn't have said it better myself. I work at a TJMaxx and everything you said sounded like it came straight out of my mouth. They no longer detain people. It makes the store look more trashy and gives other crooks something to point to and say, "well you sell this". They never told her she could have taken a leave of absence and thats 12 weeks and still get her same job duty back. Generally the return fee is taken off the refund and customers can return items in-store for free. Customers will receive a refund or an exchange for the bought item(s). plate number of the vehicle and send it to law enforcement. i would not want my children playing with their children. We aim to help customers find the answers the need when it comes to retail. 2. Keep reading for more information on TJ Maxx return policy! Purses and special occasion dresses are also not returnable because they are often unique. They will ask this to ensure that you did not get any damaged or faulty items. I understand where you're coming from. Is it because management do not want the customers to see how poorly they treat their employees? you are spreading diseases. But, there are two older ladies at this store I go to that are outright strange and grab the hangers from you when you to the dressing room and I just smile thinking of the great deals I will get. Of course, another event we had we called what they call "mall security" well, I can tell you, these mall security can't even do a simple chase after the thieves. i would not have these people in my home. I understand the return policy. Often times This is the version I would use: Customers should feel comfortable shopping in this environment. "1. Just a personality thing I think. She started scanning each item tag to see if the brand name matched the tag! Maybe others will stop forward in my area with stories If they are experiencing this to? Also when our TJ Maxx changes any rule, we are expected to know it even if the manager doesn't explain it to us. Cash refunds take ten days to appear in your account. The retailer will only get revenue from the items the customer keeps, but will have to pay for the costs associated with return postage, cleaning the products, and delivering them to the shops or warehouses where they need to be. Also I find the security "LP" absolutely useless and pathetic! Do you know what TJ Maxx return policy after 30 days is? The return label is already there to use when returning your product. Sit back and relax while we do the work. Later she told me it didnt have a tag. Yes. The TJ Maxx return policy is both loved and hated at the same time. I am a CSC in MA and I am sick and tired of the managers telling me that they will back up my decisions and then making me look like an idiot in from of crooks when they "make an exception." For more information, please see our "5. As an employee of TJ Maxx, I truely love and agree with the following comments left by the original poster: I didn't have it. All retailers have exceptions to the general rule and TJ Maxx is no exception (pun intended). Don't test the makeup. This comment was posted by a verified customer. Large conglomerates (Multi-billion dollar in the case of TJX NASDAQ trading at around $78 per share) have loss prevention peeps who don't chase down shoplifters to arrest them; that's not their role. that "some" of our customers deserve to shop in. Its way more convenient to do the return in-person if possible. This is in line with our return policy. Return shipping charges: $10.99 You can only mail in returns for online purchases. Other items that are not accepted for a refund from Home Goods include but may not be limited to: Items that cost more than $1000 Handbags that cost more than $499 Open beauty products Long occasion gowns Used Items Broken Items However, in case you paid for part of your item with a gift card and part with a standard credit card, we will reimburse the portion spent with the latter. TalkRadioNews is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Tj Maxx Return Policy (used, No Tag, No Receipt, Damaged + More), Tj Maxx Jewelry Return Policy (your Full Guide), Tj Maxx Clearance Return Policy (your Full Guide), Tj Maxx Perfume Return Policy (all You Need To Know), Walgreens Gift Card Return Policy [all You Need To Know], Best Buy Gift Card Return Policy (all You Need To Know), Target Shoe Return Policy (worn Shoes, No Box, No Receipt + More), Walgreens Makeup Return Policy [foundations, Opened Makeup + More], Does Tj Maxx Sell Gift Cards? When an item is back to TJ Maxx from an additional TJX entity, a new TJ Maxx tag ought to be made for the returned item. But since you get mad when markdown cycles are explained to you, I have to lie. " WebTJ Maxx will no longer accept returns without receipts, but the policy allows customers to exchange the merchandise when the quality is not to their liking. Here are some of my favorite services, products, and Stores. You can also get them by calling the store and requesting one. it makes the store look like a flea market. We've been open only a year and not once has our fitting rooms been mopped. Its very important to include a receipt and your packing slip or shipping confirmation email. T.J. Maxx sells items at discounted prices so that customers can save money. To get your refund, you need to go to T.J. Maxx, then wait 10-14 days for the refund to be issued. Read also: What Is TJ Maxx Return Policy after 30 days (Secrets Nobody Is Talking About). They restrict the number of transactions per individual within one hour. It's easier." I am tired of lazy kids standing there scratching their ### getting paid only $1 less than me. I have noticed that some of the younger hires are not aware of what they are selling and it would be good if they did get some training or were allowed time during their work time to roam about and see what is being sold to learn the different brands. Legal Aid had given me the wrong information and usually their great. WebOn the flip side, customers cannot return items purchased at physical locations through the mail. Do you think youre eligible for a victims of crime compensation program? At least I am a key carrier, and if there is no one else around I am the one in charge. And everything that has been said on this blog regarding understaffed, underpaid, uncleanliness is absolutely true for my store. Even if you are able to win over the supervisor and get your return, you will still get the same value in return that you would have if you returned it inside the 30-day window, without a receipt. For a limited time, its FREE to sign up. The return policy is clearly written on a BIG-### red poster in front of the customer when they check outThey say they "didn, t see it" when they want to return ### past 30 days or took the tags off (we know you wore it) If your looking for a jobRun your ### away as fast as you can ! I guess she was trying to figure out if I was a mystery shopper? Standard Return Policy: 30 5. Why do we let them act up? Heres how to use our app to request a return in three steps: If you like what we have to offer, know that we can send return request letters to all of these companies and many more: Returns with receipts give you the right to an exchange or refund. Please note that you should have received a confirmation email from us immediately after your purchase. They are just as understaffed and busy as us. It should be interesting. Every I've talked to tell me it was my responsibility to get my health insurance papers. Do you want to get revenge on persistent robocalls, report someone for stalking or harassment, or get your noisy neighbors to be quieter? The customers of TJ Maxx are very rude and ungrateful people. this is one of the questions our readers ask a lot. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If an item is damaged during shipment, T.J. Maxx will replace it for free. Disgustingly enough people will change out of their undergarments and switch their used nasty clothing for our TJ Maxx merchandise. Share your photos and videos with others to prove the truth of your words. I too live somewhere in Maryland and work at a discount store. The merchandise must not be damaged or inoperable and the return deadline is extended. For instance, if you purchase an item for $25 and, by the time you return it, the item has dropped to $19.99, you will only get $19.99 for the return. TJ Maxx does not store any type of receipt information at all. But then again, I don't know why we even have one. That's the law here in Indiana. Not only do they What Is TJ Maxx Return Policy after 30 days (Secrets Nobody Is Talking About). First of all i was in hospital for a week and second its not my fault that the manager send all my paper work to wrong address. Large conglomerates (Multi-billion dollar in the case of TJX NASDAQ trading at around $78 per share) have loss prevention peeps who don't chase down shoplifters to arrest them; that's not their role. At least you have some sort of security. Might as well put up a sign that says "Hey steal here! Sign up for DoNotPay to make the whole ordeal a lot easier. I WILL NOT take back anything. I expected policy to rectify my situation but all I received was their perception that I was lying. I dont understand hahahaha. 4. Many people mistakenly believe that all three stores have similar return policies and can be returned to any store in the chain. These companies include Hobby Lobby, Bloomingdales, Barnes and Noble, Wayfair, and Bath & Body Works. Some of you act like you're shopping at Neiman Marcus spending thousands of dollars on clothes when you're complaining about wanting a discount because of a little stain that was probably there from before when someone like you dropped it on the floor and walked all over it. My mangagers stand behind me. Maxx Stores will deduct the return shipping cost from the refund. WebFrom what I have gathered, we are not generally supposed to take back used cosmetics according to store policy handed down from corporate. Management is too cheap to pay for cleaning supplies. That's the way I feel about that. Contect us here. Read also: 10 Stores That Give You Cash Back Without A Receipt (The Truth!). Furs, watches, and jewelry have to be returned within 30 days of shipping; other non-discounted items can be returned within a year of shipping but the customer will be credited at the current selling price, which is not necessarily a full refund. TJ Maxx Return No Receipt Latest Update 2022, When Does TJ Maxx Restock? A survey of more than 2,000 US consumers by Happy Returns, a company that helps retailers process their returns, found that 87% of respondents check a retailer's return policy before making a purchase online, with many looking for free returns. Later she said the tag was inside the purse. If you dont like the item youre buying, you have a whole month to return it. I also trained each and everyone of our cashiers.. no ticket no reciept no return. The manager approved the few other items but I was disgusted that I was treated like this. i am not trying to get one by my customers, i am just following the words posted behind my back on the board explaining out policies. they dont need those types of customers in their store. I DO invest my paltry income into the company rather than buying consumer items at a small discount (e-trade). Customers receive refunds or exchanges according to the terms and conditions for the credit card or other payment method they used. I am convinced that this attitude towards the employees starts at the very top. When items are lifted, the cameras follow the perp outside (cameras there, too). Returned items are eligible for credit toward future purchases. Because this policy is so generous, you will not be able to receive cashback into your account but rather a goods credit. I was a CEC for 2 years and I stuck to the return policy and I trained the CEC who took my place along with the FEC's . It's tempting to do the same at T.J. Maxx, especially if you're considering picking up a high-end item. And, the people who shop in TJMaxx should understand the pressures they are under. If you purchased a gift card, you must present the original gift card on arrival. I love it when nasty salespeople who think they have the "power" to decline a return because of their unprofessional By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I am also a Tj maxx employee in Washington state for 3 years and I have never dealt with a STORE manager that treats you so unfairly and I am not one to complain. Management knows this, its about time the clerks learn this lesson also. The sister brands include: T.J.Maxx issued an update to their returns policy that states that if one of their stores closes down because of COVID-19, you can return the items to another store within 30 days. Some beauty items, such as eyeliner or makeup brushes, are often not returnable because of their high price. You can exchange the object if it is in its preliminary condition. Otherwise, the Clerks would at least look up and pretend We have lives people and it shouldn't involve all of us standing around waiting for you to finish shopping after the store is closed! When you have a receipt for an item that you wish to return, you are required to have this as proof of purchase. How Does the eBay Return Policy Help You Deal With Unwanted Items? She is a complete ###! The official TJ Maxx return policy is 30 days for in-store returns and 40 days for online returns. And it is all the same here! We too will take anything back. You can return an item for the purchase price if you have a gift receipt. Swimwear and lingerie come with hygiene tags and if you return them without the hygiene tags still attached as they were when the items left the store, TJ Maxx wont accept them as a returned item. Include your packing slip/receipt. The Loss Prevention department does not make the store money. T.J.Maxx return policies are especially confusing because they differ significantly based on where you buy the products. We support the growth of our business by helping customers get answers to their questions. i work at tjmaxx also. and now, i would like to use the rest of my posting to address the customers at the santa clara tj maxx: you are, without a doubt, the grossest, most inconsiderate, disgusting people i have ever had the misfortune to be around. 3. Underclothes have to be within 24 hours of receipt only. While If you dont have a receipt for an item that has gone beyond the 30-day window, your only hope would be to talk to a supervisor at a physical store. I didnt purchase it or the items to match it. TJ Maxx doesnt place a limitation on how many times you can return an item. You're a cashier, ok. TJ Maxx is a discount clothing retailer, which makes them avery popular option for customers who dont want to pay premium prices for premium brands. i would not work around them if i didnt have to. We make 2 announcements saying we are about to close and 1 saying we are closed! How many years does it take to get rid of crooks? Correction: December 21, 2022 An earlier version of this story used an image of a Coach retail store which suggested that Coach charged for mail returns company-wide. We do offer gift card refunds in some cases. Also the whole "customer service will decrease shop lifting" is a joke. Staples shortened its purchase window by five days, accepting returns until January 23 for items purchased since November 13. The bottle was also half empty. $5 adds up a few million times We take back so much old junk, worn, and thrift-store items Books published in 1962 obviously ain't ours. I feel badly for what TJMaxx employees have to deal with. If you want to skip the hassle of waiting on the phone when canceling a service, requesting refunds or compensation from airlines, requesting a college fee waiver, or connecting with a loved one in prison, you can count on DoNotPay to provide easy solutions. TJ Maxx is the only store which accepts returns if no wear or stains can be seen. hell, i dont want them breeding. At least we are not alone! TJ Maxx is closed on these three holidays i..e Easter Sunday, Thanksgiving Day, & Christmas Day. On Other Holidays The TJ Maxx is Open but TJ Maxx Business Hours are some less. New Years Day Open they are surprised when the alarm goes off when one of their friends walks out of the store with merchandise. Your record is permanent and return privileges are more limited when they come back meaning they That was awesome! WebAll retailers have exceptions to the general rule and TJ Maxx is no exception (pun intended). Something i dont need right now because in recovering from my surgery. I actually gave my resume to one of the managers at the store who kept asking me if I wanted to work there because, at that time, going to TJMaxx was my total social life (and really still is). To get a full refund for your online purchase at TJMaxx.com, do all of the following: Check the receipt sent with your I loath thieves and there are plenty of them at TJ Maxx and Marshalls because TJX DOES NOT CARE! because at tj maxx, they dont care if you waltz around the entire store, with your little dog on a leash. Why customers think that us calling will result in an increased likelihood of the other store finding the item that they are requesting is beyond me. I am thinking about calling the corporate office, because I need to get back to work, I can not go on to a fourth week without going to work. The T.J.Maxx Return Policy Explained in Detail. People who intend to shop lift will continue to shop lift even if we provide good customer service. I carefully opened the plastic sleeve as I got home and I immediately smelled melted/burned plastic. We can't accuse "innocent" people. We have five basic elements we absolutely, no questions asked, have to have to make an apprehension and if we don't personally see all five of those elements, those persons are gonna walk out that front door. We will generate a customized return request letter and send it to the store in your stead. Store credit is issued after T.J.Maxx receives the return. T.J. Maxx - I am complaining about clearance price item, T.J. Maxx - shady practices-poor customer service. The company allows you to exchange damaged items within 30 days of purchase, and you can always get a refund within 45 days of purchase. Believe it or not, giving good customer service to a thief WILL deter a good majority of them from stealing. You will be asked for this document again when you need to complete the transaction. WebTJ Maxx and Marshalls will accept online returns bought October 9 - December 25 until February 3 -- about a week later than usual. i would just like to say:"if you dont want a hassle getting your money back for a return, KEEP YOUR DAMN RECEIPT IDIOT!" and our A recent report by shipping software management companies Metapack, ShipStation, and consultancy firm Retail Economics found that only 24% of shoppers are willing to pay for returns, based on a survey of more than 8,000 people across the US, UK, Canada, Australia, Germany, France, Italy, and Spain. I spend quite a bit of time matching a bracelet and cover up to it for my mother in law for Mothers Day. Please check the email to make sure your purchase was successful. She is a two faced [censor] and tried to tell us for one we dont get paid for travel time, Yes you do at tj maxx. Paula called me up ( after I had paid one loan off out of my money) and she said, You've committed fraud and I want my money, Now!
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