But it kept rusting, and now it looks terrible and I notice rust flaking off in the dispenser. For a machine the cost as much as it does, has a 10 year motor warranty, it makes no sense and is completely irresponsible on the part of LG. I have not abused my machine and consider this a manufacturers defect. This same thing has happened to my washing machine! Your email address will not be published. I AM COMPELLED TO PURCHASE ANOTHER WASHING MACHINE FOR CLOTHES SINCE MINE HAS BEEN RUSTING FOR OVER A YEAR. Rust started within 3 years. If you're not totally against front load machines, you can probably get a better machine for less. I have the same issue. Any advice?? Theoretically, high-grade stainless steel can last a lifetime, provided it's well. I, too, have had this problem, RIGHT AFTER warranty expired. Not to mention the fact that in EVERY cycle BUT the Bulky option he water level doesnt even go high enough to wet the contents. And when or if you do call customer service get the techs name that you spot with and her ID.NO. that I havent thrown Top is rusting in many places. Another reliable way to get rid of rust is white vinegar. Its now dropping into my clothes while being washed. I DO NOT recommend LG appliance. Who can I contact to have this issue properly corrected. UPDATE: The LG Washer class action lawsuit was dismissed on June 20, 2019. Other parts inside are slowly dusting. Learn more about the cookies we use. Mine started shortly after purchasing. POS !!! I like my machine, but for sure wont purchase this brand again. I would like to join this class as well I purchase my LG washing machine in Saratoga springs NY at Sears 4 years ago and my warranty I purchase at Sears doesnt cover rust Who you ever think that a washing machine would rust ?? We have same LG top load washer problem. your claim status, claim form or questions about when payments are Dont purchase an LG Washer. Probably to costly??? By doing research and seeing the exact same complaints here, it is completely obvious this is a well known faulty design issue in which LG is REFUSING to acknowledge or accept responsibility for! I have both LG washer and dryer. Its so rotten. LG was aware of the problem and had offered compensation to affected customers. (they are on their second call action suit for refrigerators). Bought my first and last LG top loading washer in 2013. It took forever to finally decide & purchase the best washer for us but I guess we were wrong in this case!!!! I tell them that everything about the breast getting on my clothing my linens my nice clothes and they are telling me there is nothing they can do about this issue it is a cosmetic issue and I told them that that is not good enough I would like to be put on the top clack class action suit also. Bleach somehow makes its way into the color loads. Now I have discovered that the washing machine is leaking from the bottom of the machine and soaking my tile floor in the laundry room. Demers 3 subscribers Subscribe 29 Share 6.7K views 9 years ago While taking apart my LG washer I found something. LG Washing Machine Leaking When your LG washer is leaking, there are a few common causes that might be to blame. Mine is completely rusted where the bleach is placed. Horrible! While one top is in use we recondition the extra top and put it in storage. We sanded down and are going to try and paint and seal to prevent any more damage to our clothing. I just saw this class action lawsuit and noticed it was dismissed! Im going to dump mine from a two story building. So i wss searching on line for solution about my lg true balance for the UA error message solution as well top body part bleach dispenser replacement when i stumble across this ,so is this machine really defective? I am having the same problem with my top loader and its getting bigger how do you join the class action lawsuits. Same problem. Around 2yrs of use my laundry started having bad rust stains. I have reached out numerous times with photos. We have the same rust problem with our washing machine. How do I get the casing replaced. THIS IS THE WORST WASHER EVER. You will be purchasing a new one in few years because its rusted!! LG I want my money back. On the left side of the washer where the Bleach Fill/Drain is located, it has rusted completely out to the point that rusted metal pieces are building up around the drum and some getting into the laundry. I will check the underside of the cup to see how bad the rust has spread. Extremely unsatisified with this purchase. Who should It may be possible to clean this and then apply touch-up paint to the scratch for future rusting. My wife and I enjoy using the LG graphite top load washer and front load dryer. It has ruined numerous clothes of ours. Has 10 year warranty metal badge on the front as a selling point. All of my clothes have damage. In this Class Action Law Suit the company stood their ground that essentially consumers were stupid as if we didnt read the instructions that said not over fill, only use liquid bleach and make sure to wipe off bleach if it comes in contact with the washers paint. The machine is spotless otherwise. Ive notified both the manufacturer and the Sears store I purchased it at, to no avail. I bought a new LG set in 2018. Purchased my LG washer in 2014 for $845 because I wanted a top of the line washer that would last. They should settle, or come up with a fix at no cost to the consumer. This LG washer has ruined numerous articles of clothing and bedding. My LG washing machine also had a lot of rust ? The washer itself is a fantastic unit. Nonetheless, we hope someone (potential buyer beware!) Add my name I have picture after less than a year, rust and clothes stains. Its just a request though. Machine purchased 2013. I am disgusted by this. Costco is having me go through a insurance company for this matter. If you make a purchase using So I dont agree that it is consumer error. There is no shred of doubt in my mind that LG knew about these issues and didnt fix them. Company does not always pay the repair company for labor. Lg Washing Machine Troubleshooting & Repair | Repair Clinic I called as it was still under warranty. Same issue. I am looking into the Samsung washing machines. I have same issue with my LG washer; rust build up around the bleach dispenser. My top loading washing machine started rusting about a year ago. I called Lg to report this and they ignored me and asked for pictures of the clothing I had baskets of high end expensive items that should have been perfectly fine! About 2 years later we started noticing the exterior finish around the bleach dispenser bubbling and then it started to the finish started to peel. Read my reply to others on this exact issue that LG KNOWS OF AND TELL ANYONE THAT YOU KNOW THAT ARE THINKING ABOUT BUYING AN LG PRODUCT!! Also, the judge that dismissed it I hope they are no longer sitting as a judge. The tops are allegedly defective and begin to rust within months or a few years of purchase. Ditto on the terrible rusting. If anyone can help in any ways please reply. Was told it was not a warranty issue by the LG Support representative. The LG washer rust class action rejects these arguments, maintaining that the defect is more than cosmetic and in fact prevents the appliance from working as intended. The LG washer rust class action rejects these arguments, maintaining that the defect is more than cosmetic and in fact prevents the appliance from working as intended. We leave the top open after every use. How can I fix this ? I I have the same rusting problem I bought my washer in 2012 model number WT5001C and it has all the same rusting problems on the top that I can see. My washer is totally rusted around the bleach outlet. LG Front Load Washer Repair - Rusted Out Inside-I found out why. When we purchased a front loader, before the top loader, the first time we used it, it leaked. What a joke!! i have been through All of their little scenarios!!! Wikipedi The goober repairman they sent out insisted it was cosmetic and I had chipped it! They move forward and changed the design but didnt compensate those of us with this issue. Our is rusting what a big disappointment, never will I buy any LG products the sad thing is, its only us who are retired that use it. Our 2014 LG WaveForce that had been impeccable thus far and has been meticulously cared for by myself, began rusting around the bleach compartment in the last few months. Same issues have sanded and tried sealing several times now its completely through the surface, NO MORE LG for us. We were just thinking of trying to do something about all the rust around bleach dispenser. I purchased a home and the LG washer was included. Ive always cared for my machine and wiped it down after each use and it still rusted. No rust is taking over the lid. Trust me, I just bought a GE piece of junk that they are already replacing for me, but I have moved the LG to my rental, but if I cant sand and paint, I am just going to try to sell it for something. People laugh at me when I wear my shirts and other clothes that I somehow still have since I was in high school. Thank you. Please tell me how I can become part of this lawsuit. My LG washer Bought in 2016 has rusted at the mouth of the bleach dispenser. I guess money controls the world. It is falling into my machine and causing stains on my clothes. Actions does not process claims and we cannot advise you on the We have the same problem and we want our machine replaced by LG. They ignore my emails, or say that they cannot help me. I should not be doing this to a 3 year old $700+- washing machine. Rust around my LG top loader. I have done every thing I know to stop it. I am also having the issue rusting prematurely around the bleach dispenser and the paint is peeling I only bought the machine 2016. This is a new machine I purchased and started using in 2015. My machine also started rusting at the bleach dispenser and is now rusting all around the top of the machine. I need to be added to this list. I also purchased and LG Washer and Dryer in 2012; within the 1st year of purchase, the bleach dispenser on my washer is began to rust and now has corrosion that is damaging clothes and expensive bedding. Please add me to the law suit.i was not aware of this class suit until now. It is now seriously rusted, not just surface rust. I am so disgusted with L.G.!!! LG recalled 457,000 units in 2012, and Whirlpool recalled 170,000 units in 2020. I am having the same issue. I purchased mine October 2018, and the bleach dispenser bubbled up and damaged the paint In less than a year As much as I wipe it around, it still damaged the paint around dispenser. We like you have been finding damaged clothes off and on for more than a year. What do I need to do? Why not use water proof screws?? The rust is increasing rapidly, at location I can see. The screw on the lid rust also!! Around the top where the glass is rusted, around the bleach dispenser, around the edges of the machine, and many other places are rusted. The same thing has happened to my LG that I bought in 2015. The washers were sold in white, black, champagne, and ivory colors and include model series WA49B, WA50B, WA51A, WA52A, WA54A, and WA55A. I hate to think we are going to have to replace this washing machine only because of the rust but it has gotten so bad that will be our only option since I regularly find rust on clothing. How do you join the class action law suit? I spoke to a casual visitor while getting my RX at the pharmacy and he was really unhappy because he had bought several of these machines for a washateria and has begun having problems and seeing about an attorney for a suit against LG which I decided to see about and found this is a very common problem and that is why I am writing on your review. Based on what I have read it does not appear LG is accepting any responsibility. It is outrageous they will not replace these faulty machines. I know the warrantee is long gone. Or LG washer started dusting out 6 months ago. LG appliances recalls - LG Appliance Service You can change these settings at any time. They didnt tell me this and was required to buy a washer at a new retailer. Very bad business and surprised they are still in business. Four years old and rusted out! Mine were bought in late 2012 and technically are still under warranty. Do yourself a favor and not deal with aggravation because they dont use the right material in a washer to stop this rusting !! Is there a diy to remove the rust? Like they arent aware of exactly what the problem is and what the repairs will be. Its poorly designed, thus LG error.. For the price I spent on this washer, I am floored that this is happening. He tried to explain to the operator the color of my machine he kept insisting it was black or gray. Never will buy anything from LG. A Alkemyst Premium Member using detergents (according to this info) containing chlorine or active oxygen causes a chemical reaction whereby the iron and manganese particles crystallize and stick together to form flakes. I have been taking my clothes to family & friends homes. I have made multiple requests for assistance with no response. There is rust around the bleach dispenser but also the tray you pull out to put the detergent in. We have the LG refrigerator we purchased nine years ago and it quit on us as well needing a new major part which costs $350 . The company shouldnt wait for further destruction to the public. I paid more than I normally would for the washer and dryer combo, b/c him a 24 hour caretaker for my husband, who suffered a massive stroke years ago, and never fully recovered, so being careful with income is an issue for me. had many texts and calls and no support. Bought in 2015. OWNER RICK'S APPLIANCE REPAIR APPLIANCE TECHNICIAN FOR 31 YEARS REFRIGERATION SPECIALIST ONLINE SERV TECH: ApplianceBlog.com CERTIFIED TYPE 1; TYPE 2REFRIGERATION SERVICE E.S. We still fall under the 10 year warranty that the manufacturer offers, yet, my mom attempted to call and the representative had mentioned that she had to partner up with the location where she purchased the product from. In my long lifetime, I have never had an issue like this. Noticed a bit of rust forming near right and left sides of dispenser drawer as well as on the edge of dispenser drawer. I am very disappointed as well since we paid top dollar for a very poor quality appliance. all around bleach dispenser. They all mildewed. This must be happening a lot as the rust was very bad on clothes. I bought top load washer in 2012. We are now needing to buy a new one ASAP. Please read my reply to Others concerning this Issue!!! The rim around washing machine rim is all rusted from inside out meaning the undercoating was never done. Horrible washing machine. We purchased It in 2012. Rust developed within about a year. In addition I can see rust between the lid (entire top of machine) and base. So we will be replacing it. Oct 2021. We are having the same problems with our LG washing machine. I have one of the affected units in this recall and show you guys how to fix the potential. Contacted LG in regard to my washer purchased in 2011 or 2012. Sounds so familiar! . Heres some facts. The end result to the rust problem is at best destroyed clothes, but worse the potential for someone to get cut on the dispensers rust and have a severe tetanus reaction and die. He and I went back and forth for 30 minutes about the COLOR! There was a similar Samsung washing machine rust class action some months ago. We are 72 years old and take excellent care of our home and appliances. My clothes are sometimes affected as well. We are very dissatisfied as we live in a small town and cant find a good repairman. drug injury lawsuits and product liability lawsuits. status of any class action settlement claim. I was not able to sand and paint the rim of the machine since it just crumbled away up too high to be a splash guard to the main drum. The water outlet started rusting at about the two year mark and progressively worsened. I am upset that the machine is rusted around the bleach insert and the soft er insert. Please read my reply to Others concerning this Issue!!! Inside is rusted out! Same rust problem around the bleach dispenser within one year. The area around the bleach dispenser started to rust within the first few years. Even if they sent me a 50% off coupon. Customer service directed me to their parts department. If cars undercarriages was built like this we would all be in trouble. THIS IS A MATERIAL DEFECT IN MANUFACTURE. I fear my machine will rust out before the rest of the machine wears out!!! It has just gotten worse over the past year. In conversation with LG, I was told it was a cosmetic issue well, its a cosmetic issue now that we have rust stains on all our clothes! The rust spread all around, and as it. I have a rusty area on my washer's top right under the bleach dispenser What do i do here ,the machine was purchased in 2012 at best buy ,so!!!!?? This website is not intended for viewing or usage by European Union citizens. Whats wrong with this company? View Complete Recall Details. Last week my daughter ran a load of whites and one of the shirts came out with rust stains that were not there before she washed it. I have tried contacting L.G. I have contacted good guys but since its past the warranty period they referred me back to LG. How can I do this? Has LG stepped up and done anything? It started around the bleach dispenser and I never use bleach, so it cant be a consumer maintenance issue. I believe another class action lawsuit should be presented. It Started around the Bleach Dispenser Years ago and has spread through out the entire Machine. It is a manufacturing issue. Paint is flaking off too. It also drains out sometmes before I start the wash cycle. And the screw on the top load so disappointed. Same rust problems, leaking, bleach dispenser corroded, adding to the clothes damage. My lg washer is rusted where the bleach goes. So, I started being very careful. This machine was purchased in 2012 is a top load true balance direct drive. I purchased my machine in Nov. 2015 and the top has rusted. Mine too! Samsung recalled the washers in 2016, but consumers sued. How do you join this lawsuit. Never again. LG is at fault, not the consumer. Same problem with my LG. LG model # WT5270CW, bought from Lowes delivered 2-14-17, I am.having this problem with my lg washer now. Do the tub cycle clean after every 4 washes. My wife is already shopping a new washer/dryer pair (the dryer isnt functioning up to par anymore either and we already replaced the control board). Then they blame the consumer. I have a WC5001CW with the dame rust issues. It has gotten worse and worse. Bought my machine in 2015. I have the same issues for quite a long time now myself. I cant believe they havent recalled it and the class action suit was dismissed. More often than not, rusty stainless appliances are the result of incorrect and overzealous cleaning by owners. Required fields are marked *. Mine is rusting as well, all around the top of the machine. I was not aware of a class action suit until just now. That judge obviously doesnt own an LG washer. It starts at the bleach dispenser and spreads from there. I will never purchase LG products again as they do not stand behind there products. Our LG washing machine purchased in 2010 has been one of the best washing machines except for the fact it started rusting within the first couple of years we purchased it. UE messages even with little laundry and rust on the bleach dispenser Ive followed the directions as per instructed by LG when putting in the bleach and I am still stuck with this problem. Rust all around the bleach dispenser and underneath it. I have the same issue. The tops are allegedly defective and begin to rust within months or a few years of purchase. It has gotten worse over the past several years despite the fact I always clean it on a monthly basis and leave the lid open when not in use. 12/16/2016 LG Portable Air Conditioners . Once all of the ice has melted, reconnect the water supply . I was going to reorder the parts to rebuild the top end (cheaper than buying a new machine) but to top cover has been discontinued. I have the same issues, and it wasnt because of bleach splash. You can see, in the corners, where the lid closes, that the coating they used is peeling off and exposing the rust. Mine too, its SO BAD. Apparently this is a problem with LG washers as I have . I am finding it very stressful and that is why I checked this website. The bleach cup should have had a larger lip around it. Please read my reply to the other customers complaint about this issue as a matter of fact i am on the phone with them as i am typing this they are not claiming responsibility for this issue so contact the BBB Where you live and post pictures on the site where you purchased as well as LG Website so other buyers will know not to purchase their product hit them where it hurts in their pocket or maybe if enough people complain to the BBB and star posting your pictures to their website because they feel like they are a big company and nobody cant touch them!! Even if I buy replacement parts, the problem will happen again and again. Where can I get information about the class action status? Can I join your class action law suit? Have you heard anything? My washer has lots of rust!! I also purchased an extended warranty and was told by an LG representative that rust is cosmetic and not covered. My good friend has a lg refrigerator the repair crew have fixed on three occasions and finally put in a new compressor. is now outsourcing their HORRIBLE CUSTOMER SERVICE TOO!!! I thought I would take a chance and call LG to see if this was a common issue or something they could do. LG knows this to be a defect because their 2019 and 2020 models have replaced the steel top with an aluminum and plastic coated top that does not rust. Rust plugs up the small slits that allow the bleach to seep into the tub area. Our high end LG top load washer is such a disappointment. How can I be a part of this class action????? I have this problem too.and have tried tub cleaner to rid the residue but it only gets worse. We have to replace the machine. I cant believe they dont think this is a manufacture defect. I have an idea seems there are over 200 people with the same issue how about a new class action lawsuit since the original (only representing CA and MI) class action was missed in June 2019. I can see the rust has spread. All I want its the machine fixed-or the problem taken care of . I would like to join this lawsuit as well.
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