For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. For families with more than three children, the discount is 10%. However, this is allowed only up to 32 kg; that's the maximum limit for a single check-in luggage per passenger. Kind Regards, i was supposed to fly home from malaga airport on december 13th last year a couple of days before our coach company due to pick us up at cardiff airport phoned to say the flight had been cancelled on checking we found out about the strikes no one from vueling informed us no other flights offered not even an email informing us of anything we were panicking and had to cut our holiday short by three days to travel home the money we had paid for the coach was lost and the change of flight cost 220pound vueling just left us stranded a refund is surely due or flight credit as we fly a lot with vueling 3, I hope someone can help I am trying to speak to someone about getting a refund for a flight that was cancelled from Malaga to Gatwick. Left property form on we site does not work. Suppose you're unable to travel on your scheduled flight for any reason. Get various communication mediums to speak to a human, but do not forget to use a Vueling phone number that helps you communicate with a human in your typical nave style and get advice and help without any trouble. Dial 02035143971. Oops! You can do this anywhere between 7 days to 4 hours before your scheduled flight.. Passengers who reside in the Balearic Islands, the Canary Islands or the Autonomous City of Ceuta can benefit from a 75% discount on the base fare. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. On the other hand, Vueling does have a loyalty program called Vueling Club, which earns Avios at the following rates: Basic fares earn 2 Avios per 1 euro spent (2 Avios for every $1.00-$1.20 spent . Optima Fare: Affordable rates for 25 kg checked-in luggage, 2 hand-carry, and free seat selection. Press 3 For making changes and cancellations in airlines. var prefix = 'ma' + 'il' + 'to'; Press 3 For making changes and cancellations in airlines. The executives at the customer support team are very professional and well trained. Does Vueling support live chat? I am not seeking compensation under EU law or whatever, I just want to be reimbursed for the costs incurred because Vueling took two days to fly me home and when they did it was from an airport in a different city. We do not proclaim that we are any individual hotels, airlines or Any travel service providing firm but we do reservation for the same as an associate booking provider. The major downside is Vueling Airline's subpar customer service and frequent cancellations or delays. The on-call managers will ass ist yo u in travel booking your group travel flights with the airline. If not, don't worry. And send a message in the inbox regarding your query. That might be worth a try if you haven't already tried it. Vueling serves over 100 destinations in Africa, Asia and Europe and is currently the . Any passenger who fails to prove that they are a resident during the purchase process, at the check-in desks or at the boarding gate will not be able to board the plane and will not be reimbursed for their ticket. So, why exactly are people this disappointed in this airline even though it's relatively budget-friendly?. Another key advantage of this policy is that it makes the cancellation procedures simple and easy. You can contact them through social networks. Please can someone help. File a complaint to Vueling Airlines Vueling Airlines contacts (added by reviewer) Phone number +43 123 046 1105 Website www.vueling.com Category Airlines View all Vueling Airlines contacts Most discussed complaints Try contacting Vueling's customer service team on their social pages via direct messaging or by using comments or mentions. You can also make changes to your booking . did not answer within 20 minutes. The majority of booking and tickets for VUELING Airlines contain this number. I've bought the ticket FLIGHT 11th OCT BCN-CDG passenger: Mariya Maruta I need to get the bill to report to the Company which I work. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Minors under 12 years of age at the time of the flight must always travel with an adult (under-14s of Italian nationality travelling to/from Italy and under-18s of Romanian nationality travelling to/from Romania). If validation is successful, you will not have to present any documentation at the airport; if unsuccessful, you must present the supporting documentation at the boarding gate. In that case, Vueling Airlines offers various options in their cancellation and refund policy.. Vueling Airlines currently offers four packages to meet the needs of various passengers: Basic Fare: Cheapest rates for backpackers with a single hand-carry. Discuss the issues you have had with Vueling Airlines and work with their customer service team to find a resolution. The conditions are that you can carry only one special luggage with a maximum weight of 32 kg., With Vueling Airlines, you get to benefit from their online check-in system. Vueling Airlines has an average consumer rating of 1 stars from 163 reviews. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. Press 1 to select the preferred language you like to choose. I did find a way to get to what looked like online chat via asking for a refund for justified reasons. Remember that other (ta && ta.queueForLoad ? We do not have or manage any kind of Travel Services. Many people have praised Vueling Airlines for being accomodating and a great value-for-money option. If you require any assistance from the Vueling airline, you can contact the customer service team. Based on Vueling Airline reviews, If you take those downsides into consideration when you fly Vueling Airlines, the airline is what you'd expect as a low-cost airline. I left panama hat on flight Jerez to London Gatwick 9th Sept Overhead compartment seat D12 emergency exit. After that, you will get the contact number of the airline. [2023]. Vueling Airlines, S.A. is a Spanish low-cost airline based at El Prat de Llobregat in Greater Barcelona with hubs in Barcelona-El Prat Airport and Leonardo da Vinci-Fiumicino Airport in Rome, Italy. After that, you will get the contact number of the airline. They will soon get back to you. If you confront some trouble in the booking and are unable to arrange the best seat selection or want help with the flight check-in, dont sit idle for a miracle as you must approach the best Vueling customer service representative team quickly. When you select the official number now, you can dial the official number through your android phone. Press 4 to change and cancel your flight ticket and 5 for a refund and voucher. The facilities of reservation manage booking and flight check-in are impressive when you approach the customer service of Vueling Airlines. Do you know which part of the world you'd like to visit? We are Vueling Customer Services Customer Services Important notice National strike in France. More information If you would like to know more about Flexibility and changes, please go to the following page. My booking no XV5K8S. I have tried this but it does not recognise my reference number GHTLWK. Discover new places and be inspired by stories from our traveller community. It provides you with WhatsApp, Instagram, Twitter, and Facebook to start your conversation with a human who remains ready to help you with a relevant answer to the questions at any time calmly. Knoji is a social discussion platform that's 100% free to use. Press 5 for flight-related other services. By continuing to browse this site, you are agreeing to our use of cookies. Now go down. Vueling Airlines Customer Support Rated Extremely Low 2 Resolved 161 Unresolved 1% of 163 complaints were resolved File a complaint Table of contents Share Complaints Contacts Vueling Airlines complaints 163 Filter by Sort by: Most helpful Most popular D duncan c CRESSWELL of US Apr 19, 2023 10:39 am EDT Verified customer ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-114219964', '');}, 'log_autolink_impression');flight? I filled this in and pretty much immediately received a response saying that I wasn't entitled to compensation because my (ta && ta.queueForLoad ? Get Pilot. I've gone through a few steps from that link and it does look confusing to me. Vueling has teamed up with Dohop to offer you Vueling Global, a service that connects you with more airlines so you can travel anywhere around the world! Any advice, email addresses, phone numbers (that connect to an actual human being), etc gratefully received. var addy_text72823 = 'vuelingpass' + '@' + 'gistc' + '.' + 'es'; How do you know if American Airlines flight ticket is refundable? addy72823 = addy72823 + 'gistc' + '.' + 'es'; You will get the best possible solutions according to the query. What are Vueling's social media pages? It has established the Vueling Airlines flight cancellation policy to facilitate reversals at minimal fees. The access details are incorrect, please check your username and password again. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. If you're contacting us from an agency or company, or you have a group booking please contact our special Customer Services Centre. Under the heading of Contact, you would need to tap on the option of Customer services centre.. For starters, you can change your flightwithin 24 hours of bookingfor no cost. Where can I find Vueling's contact information? Then click on the button Start chat.. I think you will need to enter a few details and they seem to walk you through the claim steps. Now you can speak to a live person at customer support. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. 2. The feeling that we have of experiencing something new is to the next level. You can check the status of your flight at any time via our website or mobile app. and we will send you a prompt reply. In addition to phone calls, you can get through to Vueling Airlines by emailing its customer care using the official email id. You can also contact Vueling through their social media pages. If you have a query that needs resolving quickly, just ask us and we'll reply instantly. (Optional) Include a photo to illustrate your review of Vueling's contact information. Let us know the issue and our team will review and address it. <<, whilst that may be the case is the US, under EU261, duty of care applies irrespective of the reason for delay/cancellation, This is the version of our website addressed to speakers of English in the United States. When you join with the airline on social media, you can send the message on their business page. Do they have a contact us page? Vueling Airlines operates under the International Airlines Group (IAG). Additionally, additional information can be found on Vueling's customer service page. This voucher will allow you to access the VIP lounges and use the . After that, you can raise your difficulty with the chat support team. Press 5 for flight-related other services. Press 7 to contact Vueling Airline customer service. Press 2 to choose general queries and 3 for the new and existing bookings. Do you need to carry a musical instrument on board. If the airline does not respond to your call and chat, you can connect with the airline on social media. You will enjoy seeing the most attractive facility for contacting Vueling phone number and dial + 02035143971 is available to assist you at your required time in a decent manner. To use chat support, you can access chat support only on the official website. You can find contact details for Vueling Airlines above. Read on to find out everything you need to know about Vueling Airlines. For this, you can contact customer support online or through their contact number. You can email your query to them. The menu includes all sorts of stuff such as proper full-course meals, snacks, desserts, beverages, alcohol.. If you're a resident, you can buy your ticket through the usual Vueling sales channels. >> f the cancelation was due to weather, you are not entitled to any reimbursement for expenses. It will be strange speaking to a human using an email service, but it is possible when you sent a call-back request. https://www.vueling.com/en/vueling-services/more-vueling-services/flight-disruption. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vueling Airlines, Connect with Vueling Airlines via Facebook at, Like, share & subscribe to Vueling Airlines on YouTube at, Check out Vueling Airlines's Instagram pictures and videos at, See Vueling Airlines's portfolio on LinkedIn at, Parque de Negocios Mas Blau II, 5 Pla de l'Estany, El Prat de Llobregat, Ahmedabad Airport / Sardar Vallabhbhai Patel International Airport. They also guarantee your connection until you get to your final destination, and you'll be covered in case you miss your flight or connection. Now, you have to follow the IVR steps, and you will be able to get in touch with the customer service team; you can share your issue with them, and they will give you the best and most relevant assistance according to your problem. For that, the thing that helps to boost and to relax our mind is exploring. We use cookies to remember your preferences, draw up statistics on the usage of our website and show adverts based on your browsing habits. It helps you to clear your mind in selecting your best seat and ensure you can find your delicious meal during your flight journey.
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