This is an efficient, money-saving feature, as the water is heated in a consistent manner. After 9 days have hot water again. 0000018380 00000 n C. Operating the water heater. Power checks okay, top element 220v. Electronic LED System. Do the same with the wrench when replacing a heating element. Electric Oscillating Tower Ceramic Space Heater with Remote Control CW100, Shop Box Edge Bench Outdoor Bench Cushions, Shop Milwaukee Battery Cordless Leaf Blowers, Up to 12 Adults Round-24 ft. Hard Sided Pools, Shop KHOMO GEAR Waterproof Patio Furniture Covers, Limit the Use of My Sensitive Personal Information, Do Not Sell or Share My Personal Information, Performance Plus 50 Gal. If this problem starts immediately after you install or repair a water heater, a fitting is probably loose. Either run hot water at a tap for a few minutes or through a hose attached to the drain near the bottom of the tank. All models shipped in simultaneous configuration. READ ALL INSTRUCTIONS BEFORE USING. Only take Rheem water heater troubleshooting steps youre knowledgeable about and comfortable with. IF YOU NEED SERVICE 1. To check the lower one, I set the upper to the lowest setting (so it would shut off quickly) and then had power to the lower one. HYDROGEN GAS IS EXTREMELY FLAMMABLE!! Having the thermostat set too high will cause water expansion and force water out the valve. Power Upper Element Lower Element Possible light combinations and methods to determine proper function of water heater are shown below. Water heaters are set from the factory to heat water to a maximum of 120 degrees Fahrenheit. A Appliance Helpers representative is available for you 7 days-a-week including Holidays!! . Relief valve Pressure build up caused producing popping by thermal expansion noise or draining in a closed system. The replacment helped for a short while, but then the problems returned. Worked great! This unit comes with two 4500-Watt elements and an automatic thermostat which keeps the water at the desired temperature. Related Price Pages:Rheem Air Conditioner Prices, Rheem Furnace Prices, Rheem Water Heater Prices. In the warm months things seem to be fine. Turn the power and water back on. Since replacing it involves the potential for a gas leak if not handled properly, consider calling a repair technician for the work. If it is midway between the two, it has been tripped. This is normal for heat trap fittings when in operation and does not indicate a need for service. Waiting for getting my refund from Rheem for removing their brand new defective unit ,transporting to Home depot,getting the new unit and reinstalling it back at my house by my plumber. They are available in 3kW through 12kW and in 208-Volt, 240-Volt, 277-Volt and 480-Volt. Ongoing upper thermostat issues - DoItYourself.com Community Forums REGULATIONS PROHIBIT THE SALE, SHIPMENT OR INSTALLATION OF THIS WATER HEATER IN A STATE THAT REQUIRES DEMAND RESPONSE WATER HEATERS. Shop Medium Wood Bathroom Vanities without Tops, Single Sink Soft Close Doors Bathroom Vanities with Tops, Shop Party Digital display Portable Speakers, Shop Surface Mount Wall Plate Included Timers, 15 amp Plug Electrical Plugs & Connectors, 15 amp Siemens Electrical Panels & Protective Devices, Shop Dual Hose 12K BTU Portable Air Conditioners, Lasko Bladeless 1500-Watt 28 in. The Gladiator water heater is unlike any other water heater because it provides the Power to Know, the Power to Control, and the Power to Protect. *HublQDM#^yR#,1^z(^WCC7o (i{{JqB,E{s.Z=*jd*Jv] fzyA]c{*[=Em `W7L V$' That's what we thought, and we changed all that to new, but with no luck. 0000008181 00000 n The Power to Control: integrated EcoNet Wi-Fi enables management of water temperature, tracking of energy usage and monitoring from your phone. Longer Life. John Bryant, Same here Top is fine and makes hot water, Aug 2, 2020 by Turn it all the way to Off, and then turn it to the On position. If additional, information is required, refer to the section on, 50 gal. Improper wiring. This label is also located on the water heater near the thermostat access panel. Insulation Blankets ! . The upper element heats the upper portion of the water column. Solutions requiring multiple steps are found below. installation and adjustment of the water heater; the features, operation, safety precautions, maintenance and troubleshooting of the water, It is imperative that all persons who are, expected to install, operate or adjust this, water heater read the instructions carefully, these operations. . 0000018041 00000 n Before You Call For Service Troubleshooting Tips Save time and money! Turn off the circuit breaker to the water heater. Pack Size 1 Wattage (watts) 5500 Finish Family Gray Minimum Temperature (F) 90 Maximum Temperature (F) 150 Water Connection Size (in.) Copyright 2020 - 2022 | All rights reserved. As a Performance Platinum, the Gladiator has a 12-year limited tank and parts warranty plus a 3-year in home labor warranty. This guide to common water heater problems covers gas and electric models from Rheem, Ruud, and other brands. oldturkey03. Make sure all faucets are closed. I use this webpage to test my water heater: http://waterheatertimer.org/How-to-test-. Copyright 2023 AllThingsHVAC. I have one doing the same thing replaced everything but top element don't get hot enough to turn bottom element on, Jan 17, 2019 by 0000001642 00000 n Has 3 LED lights--power and 1 for each element. When it reaches a specified temperature, Rheem notes that it shuts off, and the lower heating element takes over, heating the rest of the water. This small collection of items will assist you in Rheem water heater troubleshooting and possibly making a repair. Its probably time for a new water heater. @kasten39828. experience as a licensed oil & gas technician. To dissipate such gas and to reduce risk of injury, it is recommended that the hot water faucet be opened for several minutes at the kitchen sink before using any electrical appliance connected to the hot water system. If you have no idea of how to choose the right element, this article may be helpful. 0000019298 00000 n I have a Rheem water heater that's not working. I'm getting A: Hi Rays and thank you for your question. 0000001833 00000 n . Performance. Quickly loosen the element with the wrench first and then with your hand. Product Brochure. All Rights Reserved, Rheem Water Heater Troubleshooting - Common Problems and Solutions, Rheem Water Heater Troubleshooting Summary, If the water from the hot tap goes cold, give a gas unit 15 minutes and an. . READ ALL INSTRUCTIONS BEFORE USING. . The Power to Protect: Features the LeakGuard Auto Shutoff Valve, which engages in the unlikely event a leak is detected, to protect your home from water damage. . 5 Proof of the original purchase date is needed to obtain service under the warranty. If everything is tight, the next step is to determine if the relief valve releases water. 0000001372 00000 n Weve included several safety steps in this Rheem water heater troubleshooting guide to prevent burn and shock. Rheems light-duty commercial electric water heaters with Terminal Block are field convertible to meet any Light-Duty hot water application need. What make is your HW heater? This unit comes with two 5500-Watt elements and an automatic thermostat which keeps the water at the desired temperature. If your gas water heater isnt making enough hot water, try adjusting the thermostat to a higher setting. Water Supply Water heater completely filled with water. Hello, Old water heater had internal leak not noticed until it was leaking all over. Safety Information Safety Precautions. Water temperatures above 125F can cause severe burns or death from scalding. Hi JoeB and thank you for your question. All Rights Reserved. They tell you if you have no heat, it's probably the top element but no explanation of why unless you peruse the wiring diagram. 0000018992 00000 n O G 9k8B You may freely link to this site, and use it for non-commercial use subject to our terms of use. Less than 10 years old, no deposits found in tank, no corrosion on elements. Since installation, I noticed that within 5 minutes in the shower (1.75 gallon per min showerhead), the temperature drops anywhere from 7 to 10 degrees. In the event the firm has moved, or is unavailable, refer to the telephone directory, commercial listings or local utility for qualified service assistance. The fittings are electro zinc plated and polypropylene lined. Its self-cleaning feature prolongs tank life and maintains the water heater's efficiency. Be sure to read and understand the entire Use and Care Manual before attempting to install or operate this water heater. Since deadly carbon monoxide (CO) is a byproduct of the combustion of natural gas and propane, it is important to install a CO detector near a gas water heater. Should you have any questions about your new water heater, or if it requires adjustment, repair, or routine maintenance, it is suggested that you first contact your installer, plumbing contractor or previously agreed upon service agency. art description (as noted below) and P number of parts desired. If you use propane, your tank might be empty. This model comes with 2 4500-Watt stainless steel heating elements. Short models are available. DANGER: Before manually operating the relief valve, make certain no one will be exposed to the hot water released by the valve. . Place a bucket on the floor beneath the valve or hang a light bucket from it, and if there is only water in the bucket the next time it leaks, youve found the source. The Rheem Performance Plus 40 Gal. TECHNICAL SERVICE DEPARTMENT Technical Service Bulletin 1-800-432-8373 Insulation blankets, available to the general public, for external use on electric water heaters are not necessary. Wiring Diagrams Therm-O-Disc Thermostats (Type 59T) DOUBLE ELEMENT SIMULTANEOUS OPERATION WITH 4 WIRE OUTLET 1 2 4 1 BLACK BLACK RED 2 HEATING ELEMENT 1 3 2 4 2 4 1 4 1 4 1 4 2 3 1 3 2 4 2 4 2 2 1 1 2 2 2 2 LOWER HEATING ELEMENT LOWER THERMOSTAT FIG. . Rheems light-duty commercial electric water heaters with Terminal Block are field convertible to meet any light duty hot water application need. Stainless Steel Water Heater Supply Line, Upper Thermistor/ECO Replacement Kit for Rheem Performance Platinum Water Heaters, Indoor/Outdoor Whole House Electronic Descaler Conditioner Treatment System, EcoNet Home Comfort Wi-Fi Module for Performance Platinum Smart Electric Tank Water Heaters, 1/25 HP Hot Water Recirculating Pump with Under Sink Kit, 3/4 in. The water leak from the top heating element wasn't tightened enough. The colder inlet water takes longer to heat. Status Light Wiring Diagram (if installed) G * L2 RED BLACK L1 JUNCTION BOX When factory installed with the status light feature, the wiring will feature four additional wires to connect to the top cavity cover light system. I read some more on this forum about the mixing / anti-scald settings in one-handled faucets and suspect that might be where my real problem lies. The Power to Know: detect potential leaks with the 360 LeakSense Leak Detection system. 213.32.24.66 Pay particular attention to the Safety Instructions. The Rheem Performance Plus 50 Gal. . Rheem Water Heater Troubleshooting - Common Problems and Solutions Local codes shall govern the installation of relief valves. It turned out to be a lemon and after much effort to repair it, Rheem replaced it under warranty and even paid for Home Depot to install the replacement. Common. My T&P valve was leaking, and I replace it with a brand new one seemingly without issue. In HOT WATER again! Isolated tank design reduces conductive heat loss, Dual 5500 or dual 4500 watt copper heating elements, FHR: 52 - 63 gallons, based on gallon capacity, Indicates heating element and thermostat operation, Premium grade anode rod provides long-lasting tank protection, High performance and lower operating cost, Compliant with many electric utility incentive programs, Electric junction box located above heating elements for easy installation, Over-temperature protector cuts off power in excess temperature situations, Temperature and pressure relief valve included. Care and cleaning of the water heater. Our comprehensive Rheem Water Heater Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes. 0000001863 00000 n Description: This recall involves Rheem brand "Performance Platinum" electric water heaters in 40, 50 and 80 gallon capacities. IMPORTANT SAFETY INFORMATION. Electric supply may be off. . . How to Check the Continuity on a Water Heater Element, How to Change a Heating Element on a Kenmore Elite HE3 Dryer, CNET: How to Adjust the Temperature of Your Water Heater, Rheem: Non Simultaneous Operation - Double Element Water Heaters, How to grow your own herb garden in any indoor or outdoor space, How to Adjust the Temp on a Rheem Water Heater, How to Insulate Water Heaters Exposed in a Garage, How to Fix the Thermostat on a Hot Water Heater. Use of this site is subject to certain Terms Of Use. . Installing the water heater. Turn off the double 240V circuit in the electrical panel for the water heater. A 63 gallon electric water heater providing an ample supply of water to households with 5 - 6 people. Be careful with this site. This might require a flat screwdriver placed in the slot on the adjuster. The Rheem Performance Plus 50 Gal. On a 240 volt water heater, there will always be 120 volts to both elements. The purpose of these lights are to indicate the power and element status of the water heater. CAUTION: Ensure the T&P Valve opening is not obstructed by the insulation. CAUTION: Hydrogen gas can be produced in a hot water system served by this water heater that has not been used for a long period of time (generally two weeks or more). Adam Dudley, kasten39828 %PDF-1.5 % 0000019645 00000 n All electric water heaters and gas heaters that use electricity: The first issue to troubleshoot is a lack of power to the unit. Review the chart on this page first and you may not need to call for service. Had it for about a month now. Wait for the water heater to recover after an abnormal demand. The basic operation of a two thermostat system (upper and lower) on an electric water heater of 240 volt supply is as follows: Only one element will come on at any one time. . racknrollapa, Feb 16, 2020 by Turn off power to the unit, if applicable, and check all pipe connections for water. The upper and lower elements take turns heating the water, you will never have power to both at the same time. IMPORTANT SAFETY INFORMATION. Many modern homes come with dual-element water heaters. Medium 9-Year 4500/4500-Watt Elements Electric Water Heater with LED Indicator provides ample amount of hot water for households with 3 to 5 people. Finally an explanation on why the top element alone burning out can result in zero hot water even though there's a healthy lower element there. Limited Tank and Parts Warranty -9 Years, *See written warranty for complete details, Click or tap below to find an authorized Rheem dealer. Rheem Recalls to Repair Water Heaters Due to Fire and Burn Hazards Rheem Performance Plus 63 Gallon (285L) 10 Year 4.5kW Tank Electric Standard Shank Water Heater Temperature and Pressure Relief Valve, Nano Electronic Descaler Water Conditioner Treatment System Alternative Water Softener, Lower Thermistor Replacement Kit for Rheem Performance Platinum Water Heaters, 24 in. The Rheem Performance Line. . I just bought and had a plumber install yesterday a Rheem Performance Turn off power and water to the unit, and turn off the well pump, if applicable. Never buy another water heater after the Rheem Marathon 50 Gal. I can't seem to get power to the lower element of my electric hot water heater the top one reads fine but the bottom one does not. Water Heater Location Close to area of heated water demand. Repair guides and support for gas and electric hot water tanks, boilers and household heat exchangers. WARNING: If local codes require external application of insulation blanket kits the manufacturers instructions included with the kit must be carefully followed. Feb 5, 2022 by Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. C = 150. Electric water heater elements are the source of heat for electric water heaters. Check with your local water utility. xZ{tT>f#3Idfdd2A @H DI,~E[VVLm+>VKkORR)3v~3y> `AeXPlUWvE7Ux>}+ ~ +dVbt?}tWvmJ+{6 z+]G 4Oh|{=bVO`-rN n\RIV#d8ad##vu+[8g3xHQfdH{{gDr!I+`;T`me5pG%6mqWXE#SIYDV!r*'3Pv"h'$8r5df/m wl"}"^JvL< LgPWeHRt3}-1ShyRg^8;`vh'QK"49ST9~{xYlFRB/6Xlap,g>z+B6 ?`2\ N6+GC_x=nWaVd49V24EHDlmD$]WrWedy)hT&>MJ`Ceb+e%kDwg'hZRXuC}"G"M3 Turn off the pumps circuit, if you have a well and pump. I tested the new thermostat with a meter and it had started exhibiting the same problem - would not engage upper element. A premium grade anode rod provides long-lasting tank protection. I should note that my water heater has indicator lights on the outside so you can see when a given element is running, and we had noted that the upper element NEVER seemed to run, and even when I turned the upper all the way to 150 and the bottom all the way down, it would not send power to the upper element. . Electrical current wont pass through a bad part. 1) Power on and bottom element presently heating water. This tank is backed by a lifetime warranty (with registration) and eliminates the hassle of periodically replacing your water heater. NPT x 63 in. Use & Care Manual With Installation Instructions for the Installer Electric Residential Water Heaters Single and Double Element Models, Residential 2055 Gallon The purpose of this manual is twofold: one, to provide the installer with the basic directions and recommendations for the proper installation and adjustment of the water heater; and two, for the owneroperator, to explain the features, operation, safety precautions, maintenance and troubleshooting of the water heater. Place a couple towels on the floor if replacing an element. (Upper element) lights lit. This problem is more common with electric models since they dont heat water as quickly as gas models. On a duel element residential water heater, both elements do not heat at the same time. Performance Plus Series: High Efficiency Electric, PERFORMANCE PLUS High Efficiency electric water heaters are engineered for longer life and feature an electronic LED system, 125 Edgeware Rd Unit 1, Brampton, Ontario, Canada, L6Y OP5. Adjust it to a higher temperature, but no higher than 120F. Rick is online now Continue Questions the Experts can answer 1. Rumbling noise Water conditions in your home caused a build up of scale or mineral deposits on the heating elements. Relief valve producing popping noise or drainingPressure build up caused by thermal expansion in a closed system. Electric Water Heater. . In order to drain the water heater, turn off the cold water supply. Installing the water heater. Rheem Residential Electric Water Heaters - Performance Plus High Installation Instructions Location. Need Help? Do not plug the relief valve outlet. Hello , i need to replace my indirect fired , and i have a question , if i replace with a electric water heat , i will save money in the end of the year ? Peel back the insulation inside the tank to access the thermostat, according to CNET. Tall 9 Year 4500/4500-Watt Elements Electric Tank Water Heater with LED Indicator, Commercial Light Duty 30 Gal. Here are additional warnings: If you didn't find the issue youre having here or these steps dont solve it, a service technician can help. through 120 Gal. D 2 LOWER HEATING ELEMENT LOWER HEATING ELEMENT LOWER HEATING ELEMENT FIG. WARNING! This website is using a security service to protect itself from online attacks. Refer repairs to qualified service personnel. But then the next day the problem returned, and now once again there seems to be no way to get the upper thermostat to engage the upper element. :FWsjKrWj.Y;TbM}2Q4)4,fg22(%m^S[spkP)2O":wt+)cGrdDihU[)'k=7U"Y_n6KI\!TdHlo]P88wmk2;U M=79J'X,(khGq?!t6 A6j :.tkV"OfKBGv|x}lRk.J KC?(E/M8U#$2P Rheem Performance Plus 50 Gal. Medium 9 Year 4500/4500-Watt Elements Isolated tank design reduces conductive heat loss. Installation Checklist A. If the water continues to be warm but not hot or heats very slowly, then one of the heating elements or thermostats is bad. What is your household voltage 110V (North America) or 220/240 (Europe)? Feedback on the rain performance hot water heater. 0000020302 00000 n The location chosen for the water heater must take into consideration the following: Local Installation Regulations This water heater must be installed in accordance with these instructions, local codes, utility codes, utility company requirements or, in the absence of local codes, the latest edition of the National Electrical Code. Rheem XE50M09EL55U1 download instruction manual pdf A fuse is blown or a circuit breaker tripped. Was this answer helpful? 0000008413 00000 n There is no payment! Thank you Home Depot. Rheems light-duty commercial electric water. Hot water issues with new Rheem water heater - DoItYourself.com Easily convert standard models from simultaneous to non-simultaneous and single phase to 3 phase. This should lower the water level to below the valve location. Performance Plus Series: High Efficiency Electric - Rheem.ca Check the wires running power from the top element to the bottom one. 2000-2022 Home Depot. Yes No Score 2 Add a comment Most Helpful Answer Remove and clean the heating elements. Flip open the relief valve to take any remaining pressure off the tank. . So, give the upper one time to heat up before checking the lower one. Make sure electric supply to water heater and disconnect switch, if used, are in the ON position. . Related Pages:pool heater quotes, home water heater installation, home pool heater installation, pool heater repair services, high efficiency pool heaters. It was easy to install and it works great! In order to replace the thermostat or heating element, remove the cavity insert crossbar by following the instructions below: Turn off the power to the water heater. The upper element heats the upper portion of the water column. . Install the new thermostat. They can evaluate whether you can repair or replace your water heater. Ihave a rheem proficient 40 gal water heater 2016, lower element not WA visit our Water Heater Installation page for more information. Draining the Water Heater CAUTION: Shut off power to the water heater before draining water. They tell you to get an answer from a tech and fill out a form they'll charge you a dollar. It provides more hot water and includes a self-cleaning feature for added convenience. ! This unit comes with two 4500 watt elements and an automatic thermostat which keeps the water at the desired temperature, providing faster hot water delivery. otate the crossbar up and down until it breaks away R from the remainder of the cavity insert. 0000295269 00000 n This water heater is factory equipped for two (2) wire connection to electrical power. Dual element heaters have two thermostats. 0000022811 00000 n Rheem Performance Vs Performance Plus - Stories of a House The purpose of these lights are to indicate the power and element status of the water heater. FIP x 24 in. California building code requires all new or retrofit water heaters be installed using an approved method to secure the water tank to the wall. Shirley Ann Lang. Models range from 30 through 120 Gal. Here are tips for solving your Rheem water heater problem or deciding to call a Rheem service company to handle the repair. At Rheem, we strive to innovatebest-in-class products to lead the industryin environmental improvements. Just installed it about 3 weeks ago, so far so good! Remove and clean the heating elements. The two gas units both come in 40 and 50 gallon capacities, with an energy factor of .62. Initially things were fine, but when cold weather set in I started to notice very inconsistent results with my available hot water. . Medium 9 Year 4500/4500-Watt Elements Electric Water Heater with LED Indicator. SZQ8l2)&5O ~!d3+,|*Kdz2MaW)K@D)z If replacing the thermostat, take a digital picture of the thermostats wiring before removing the wiring and the bad part. Wrap pipe tape clockwise around the new valves threads, and install it, tightening by hand until snug. Electric medium water heater provides an ample supply of hot water for households with 2 to 4 people. An electronic LED system indicates element and thermostat operation. What make and model is our water heater? If the water heater is to remain idle for an extended period of time, the power and water to the appliance should be turned off to conserve energy and prevent a build-up of dangerous hydrogen gas. 6 Electrical Connections. The connection should have pipe tape on it and be very snug, not overly tight. The first one was leaking terribly through the seams at the top of the water heater. The recalled water heaters are gray and have the "Performance Platinum" Rheem logo decal on the front above the thermostat control panel. Be sure to read and follow the warnings outlined on the label pictured below. The Lower light did not light right away. All parts orders should include: ! The Rheem Performance Plus 50 Gal. Price and it working good. Use the wrench to continue tightening it one-quarter to one-half of a turn. 0000007980 00000 n C 1 FIG. FHR: 52 - 63 gallons, based on gallon capacity. . It may have been installed in the cold water line as a separate back flow preventer, or it may be part of a pressure reducing valve, water meter or water softener. Jul 1, 2019 by Home Rheem Water Heater Troubleshooting - Common Problems and Solutions. What could be the most likely cause? 0000001016 00000 n Our comprehensive Rheem Water Heater Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes. Answer Summary Gaztech1 here,I am ready to assist you with your issue. 8 Operating Instructions Safety Controls . Reviews for Rheem Performance Plus 40 Gal Medium 9-Year 5500/5500-Watt Vincent Garofalo, Blaise Werner Just installed a brand new Rheem Performance 40 Gal. Tank sizes range from 29-to 98 gallons to allow for the much-needed perfect fit. Capital One just notified me that they tried to get $28.00, Jan 27, 2022 by
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