But she still proceeded to question me as if I did something wrong. Otherwise, all of the staff couldnt have been more friendly and eager to help. Taking cues from The luxurious Queen City, this elevated shopping experience is carefully curated with a unique mix of local and globally recognized brands. Both offer luxurious relaxation areas and treatment packages that will have your dry, winter skin saying "namaste." 29. Unfortunately we stayed at this lovely hotel during the virus pandemic. Monday - Thursday 9 a.m. to 4 p.m. It was full of big cozy couches, chunky rugs, small tables, thick throw blankets, soothing hums, dark lighting and even a small salt lamp. Best Hotel Spa Winners (2021) | USA TODAY 10Best We stayed at the Parlor Suite which was very spacious and clean. From there, I went up to the dark and totally relaxing relaxation room (called the Relaxation Lounge), where I hung out, chilled and played on my phone for another hour. Accessible guest rooms with a 32-inch wide opening and accessible route, Service animals allowed for persons with disabilities. Private Bathroom View Treatments. Send a question to the property to find out more. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. na.spatime.com Finding outlets to charge devices was like getting blood from a stone and the in-room charging station at the desk did not have a working charger for iphone. Thank you. My daughter, granddaughter, and I were in Charlotte to see a Broadway show at the Belk Theater. The Ritz-Carlton Charlotte is in an urban setting, and the exterior is nothing exciting. While I normally write about healthy lifestyle and wellness, Im enjoying covering some local spots, so please let me know your thoughts! Taxes and fees that are shown are estimates only. Hi, I'm Ashley. Your email address will automatically be added and stored to receive new posts by email and more. Tripadvisor performs checks on reviews. One time, it smelled like someone sprayed air freshener, but next time we can up, the smell was back. After that, the air con dropped quickly to 60 F, and then even to 55-58 F for the remainder of my stay. Room service was always quite tasty and pretty prompt especially after the first day when we finally got the doorbell and delivery issues sorted. We already had dinner reservations AND after the negative interaction I had, I did not want to risk being embarrassed again.This stay was not worth the money spent!! nearby. After my massage, I took another shower, changed into my comfortables (I brought my trusty red sweatsuit to lounge in), then I ordered some lunch and sat on a chaise by the indoor pool (called the Aqua Lounge). The rooms at The Ritz-Carlton feature a modern and elegant interior. The hotel left on the dining room table a very generous welcome amenity of chocolate covered strawberries, chocolates, and wine, not to mention a not insubstantial charcuterie plate. K Lounge welcomes residents and visitors alike to this Uptown Charlotte hotel, showcasing live music, a Mule and Mimosa Bar and locally-inspired dishes. Reviews are most valuable when they are original and unbiased. And theres a nice refreshment stand with water, fruit-infused water, hot tea and trail mix. Please enable JavaScript in your browser to submit the form. The Ritz-Carlton, Charlotte. accepts any responsibility for the content or use of this other website. However, I would suggest to give it a chance after COVID. The Ritz-Carlton, Charlotte Reviews, Deals & Photos 2023 - Expedia But I guess I paid for the experience, and I did get that. The hotel has over 12,000 square feet of event space, the Ritz-Carlton Spa on the penthouse level, the Bar Cocoa dessert boutique, and much more. Apparently there are two types of salt rooms and one type is where actual salt flakes are blown out into the air. I hadnt had one in about a year, which is far too long for a group fitness instructor with overworked muscles, you know? 47 m Room:I had been contacted by the hotel via email earlier in the week and I asked about an upgrade. The health and safety of our guests is our top priority: COVID-19 updates and what to expect at our hotel. The BLT Steak serves breakfast as well and they have room service available until Midnight. Pre-arrival: Rita was in touch with me with pre-arrival communication. Nestled on the 15th floor of the Uptown Charlotte hotel, The Punch Room showcases the artistry of mixology in a refined space. Located in the heart of downtown Charlotte, The Ritz-Carlton, Charlotte offers luxurious rooms with a 55" or 65" flat-screen TV. And if you go on a weekday, you have to spend a little less than that for access to all the amenities. Its sad I feel the need to prove that, as a customer.BEWARE -- if you book and/or pay for anything in advance with this spa, please do your due diligence. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. <link rel="stylesheet" href="styles.7e866a1c5c103219.css"> To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Complimentary transportation within the I-277 loop, Cancellation within less than 72 hours will be charged the first nights room and tax unless otherwise stated at the time of reservation, The hotel does not cash checks or accept checks as a form of payment. Ideally, we'd publish every review we get, positive and negative. (That was directly stated from an employee) (That was directly stated from an employee), Beware of Spa!! Upon check-in photo identification and credit card are required. Check for travel restrictions. Whats super nice about the Relaxation Lounge is that there were no windows, and it felt very secluded and private. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The site to which you will be transferred is not part of the The Ritz-Carlton website and the presence of this link on the The Ritz-Carlton website does not mean that The Ritz-Carlton Hotel Company, L.L.C. The Ritz-Carlton, Charlotte blends contemporary dcor and a flair for innovation to immerse guests in a well-appointed luxury escape. To see correct prices and occupancy info, add the number and ages of children in your group to your search. The most helpful contributions are detailed and help others make better decisions. Hey, friend! The suite was pretty spectacular. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. And a bunch of separate sitting rooms too. Fountainebleu Spa (Lapis), etc.) I knew ahead of time that with my spa service Id also have access to a ton of Ritz amenities (like the relaxation room, indoor pool and fitness center), and I did nearly all of them during my visit. Yes, it is 0.04 miles away from the center of Charlotte. We just returned from a one-night stay. Get lost in one of the five treatment rooms for an excuse to extend your weekend of pampering. expressly disclaims any duty or obligation to review or correct any of the contents of such website. The Ritz-Carlton Charlotte is in an urban setting, and the exterior is nothing exciting. it was a corner garden room (facing a corporate BofA building). I was having a bad week getting some work done and Destiny found out I love Chocolate chip cookies and she brought me one to my surprise fresh out of the oven. First of all, it took them 3 days to even call us back for an appointment. In order to get to the spa, you have to take the elevator up to the 17th floor. When my salad arrived, it looked totally unimpressive, but it was actually quite delicious and light. Having a proper kitchen and service entrance was very nice for reheating and storing leftovers (and ultimately for letting room service deliver food ). Matthew at the front desk offered us room temp or chilled water or champagne when we arrived. Which popular attractions are close to The Ritz-Carlton, Charlotte? While we were enroute to the hotel on the day of checkin, the rooms manager called to ask if we had any room preferences, and we were upgraded to a large suite, and she even put some goodies for the kids in the room. Poseidon Spa | Grand Bohemian Hotel Charlotte I personally won't go back.Room & Amenities: We stayed on the 15th floor -- the room was oddly noisy as if the weight room was right above us. Overall, really nice stay and excellent experience. I was hoping for something great. The hotel was super conveniently located downtown, adjacent to the Spectrum Center for the UNC-Michigan basketball game, as well as within 10-15 min easy walk of all the restaurants where I met all my UNC alumni friends for lunches, dinners, and brunch. My entire bill was $66 $16 for my last mornings coffee and $50 toward housekeeping gratuity that I had asked to add after forgetting to leave the cash gratuity before my departure. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Fun fact: If you go on a weekend, you need to spend $100+ at the spa to access all the amenities with a special pass. Arrival: It was true that there were no valet staff when I arrived (weird because the JW Marriott had several who were quick and happy to assist me so why can't the Ritz Carlton have valet staff?) The spa also offers access to the fitness center and pool, both boasting panoramic views of the city. We are going to have a hard time going back to where we normally stay Four of us stayed for a night while attending the ACC Championship, and it did not disappoint. Gym was top notch, pretty much everything we have at out at home facility. I knew something was up already before we even arrived. We walked back out the room and went to find my massage room when another lady that was standing there yelled at us. When I went to get ice the machine was out of order, no big deal I just went to another floor. but as soon as I got back to the room there was a person with a bucket of ice. They have INCREASED their prices alot to compensate the money the business has lost. Is The Ritz-Carlton, Charlotte located near the city center? I dont think Ive ever had such tremendous air con anywhere before. I am extremely disappointed in our experience compared to my previous . language, whether its just a rating or contains comments as well, etc.). JW Marriott was a brand designed to compete with the big boysFour Seasons and Ritz-Carltonand it delivers. Very classy and most unexpected. And on a weekend, it took me no time at all to get there just about 20 minutes from where I live in South Charlotte (in Ballantyne). Also, when a customer is booking they should go over the price increase especially for long time customers. As well as an indoor swimming pool, the penthouse spa and wellness center also features a whirlpool, 5 treatment rooms, relaxation areas, a pink Himalayan salt lounge and a gym. The bedroom was also large with two chairs along the King bed, another InterneTV and a truly massive bathroom with a separate tub and shower. and this was no comparison. It was totally what I had hoped and for more. They have INCREASED their prices alot to compensate the money the business has lost. They offered him another visit the following Saturday (which I do not want to take). Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. 5+ images. The Urban Garden adds further expansive, atrium-style space and is joined to the hotel by its own covered walkway. It was a relaxing setting, not a party setting, and thats just what I needed. I'm a mom and fitness instructor living in Charlotte, North Carolina. Air conditioning I am extremely disappointed in our experience compared to my previous visits over the years. There's also a spa on the 16th floor and a pool, 24 hour fitness center and "Relaxation Room" on the 18th Floor. Located in the heart of downtown Charlotte, The Ritz-Carlton, Charlotte offers luxurious rooms with a 55" or 65" flat-screen TV. 201 E Trade St, Charlotte, NC 28202 (704) 547-2244 Website Location Uptown Visit Website Sourced by Google Images The Spa & Wellness Center at The Ritz-Carlton, Charlotte incorporates treatments utilizing 100% organic products and also features a bromine-treated swimming pool designed to avoid the effects of traditional harsh pool chemicals. Plus, it was cool to look out on Uptown Charlotte from the spa windows. We knew when we purchased the spa package and massages the hot tub was broke already so I'll leave that here. The fact that the front desk called ahead when we checked in was proof they had an appointment for me. Sometimes were so excited to get more that we dont stop to realize that we dont always need it. if the writer is claiming to be someone else). Air conditioning I liked my time at the pool, eating, sitting and even working. It was not. I would have brought my own food if we knew it was going to be this bad. The Spa & Wellness Center | The Ritz-Carlton, Charlotte Unwind in one of three lounges before a rejuvenating massage, facial, manicure or pedicure. I found that the set-up of all the spa stuff was actually a little confusing at first, because everything was in a different room even though it had been explained to me. The biggest negative of the stay and the suite was that the outer door doorbell didnt work at all, and the inner door doorbell didnt ring loudly enough to be heard well in the bedroom or at all in the master bathroom causing a bit of confusion and lots of frustration when the engineer, room service, or housekeeping came a calling. Located close to Queen City Quarter and Spectrum Center, The Ritz-Carlton, Charlotte provides a poolside bar, a coffee shop/cafe, and dry cleaning/laundry services. They even compd the first two days room service orders by way of apology for the delivery mishaps without me knowing until I saw the final folio. For my birthday back in December, my neighborhood girlfriends pulled together a very generous gift card so I could visit The Ritz-Carlton Spa in Charlotte. There are also Bird scooters all around, so it's super easy to get around downtown Charlotte. Did I mention that my Tar Heels beat Michigan 80-76? I have been coming to this Spa for 10 years + and today was the first day visiting after the Pandemic. Hotel rooms and suites reflect the contemporary touch of designer Alexander Julian, who looked to Charlottes culture for inspiration. Reserve by Phone American Express. A room with bathrooms. Dinner with my friend and her son at the hotels BLT restaurant was fantastic and Im a tough judge of steakhouses. We love to spa day and for the price, I'm sure you can figure out that 2 massages, food, and parking isn't far from a thousand bucks after tips, it's not worth it. Contemporary dcor and reimagined rooms and suites encourage an urban getaway to The Ritz-Carlton, Charlotte. Customize your visit with our carefully curated collection of local attractions and experiences. Good thing I had my phone with me to take some photos. The room was immaculate (as always), the beds are comfortable, and the whole staff was friendly and helpful (as always)! She was thrilled! Five Star Hotels in Charlotte, NC - The Ritz-Carlton The salt room which I was most excited about had a ladder stored in the room and it looked to be under repair. Even entry level rooms here are huge at 500 square feet, We had a great experience at this Ritz. Annie and the rest of the staff then made it a pretty flawless stay and absolutely took care of me in every way possible. Angela is amazing as well she always is seen helping her coworkers and is always a resource I hear for assistance in the Charlotte community. These opinions do not necessarily represent the views of Booking.com. Service was wonderful, they even knew our name when we walked in which was interesting given i don't remember giving it to the valet. The open bar in the room was really unique and i dont think the prices we that outrageous. The rooms at The Ritz-Carlton feature a modern and elegant interior. This is the best Ritz Carlton in which we have ever stayed! This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Does The Ritz-Carlton, Charlotte have airport transportation? 201 East Trade Street. Some of the items I'll detail are relatively small misses, which would be ok if the price point was relatively small. As a spa guest, you get a nice robe and slippers to wear around. I was told that theyre planning a renovation soon, and that would make sense, because it does seem like they need some updating of the aesthetic. I would be more than happy to speak offline, so that we may gather further information including your room number to investigate and train further internally. And the amenities are where its at so plan to allot plenty of time for your spa visit, both before and after your service for chilling and using all the things. I loved sitting in there, and had I been more tired, I may have attempted a nap. First of all, it took them 3 days to even call us back for an appointment. I didnt experience that at the Ritz. But it jumped up to $200 for just a basic massage. I regularly visit other comparable spas (e.g. Newly-renovated hotel rooms are among the largest in Charlotte and feature city views, regional artwork and thoughtful technology. ft. of meeting space includes the Study, ideal for intimate gatherings of 15 guests. The salt room, jacuzzi, relaxing room, and the steam room are closed. Step out on the Bohemian Garden Lawn of the artfully designed Grand Bohemian Hotel and find rest in the Argentinian-inspired rooms. The Punch Room is available for private functions. When I returned at 10pm, the shoes were still there. While the facilities were certainly nice, the massage itself reminded me that I was in an extra fancy spa. Should you choose to use the link below, you assume total responsibility for your use of the website to which you are linking. He walked us to the elevator. This is not something Id do for myself, so I was extra appreciative. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. We stay in downtown charlotte about once every month for a date weekend and finally had the opportunity to stay at the Ritz and it definitely lived up to the reputation. hbbd```b``v W,d{A$u0&@$10,~6 $]2&e@ b30\ [,Lv?.v#Hw
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