I will never purchase from this company again and would not recommend them to anyone. If your business has more than one owner, you should also create a formal resolution of the members, shareholders, or partners. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Soft Surroundings operates a mail order catalog, an e-commerce website (www.softsurroundings.com), and retail stores. About Soft SurroundingsFounded in 1999 and headquartered in St. Louis, Missouri, Soft Surroundings is a leading aspirational lifestyle brand offering unique solutions to today's active woman who has tremendous demands on her time and craves interludes of comfort, romance and relaxation in her life. **************************************************************************************. About Nudge RewardsWe're on a mission to connect experience-driven brands with their frontline employees in meaningful ways that drive their performance potential. In addition to growing its highly successful catalog and e-commerce business, Soft Surroundings is expanding its retail store network, with recent store openings in Kansas City, MO and Denver, CO. According to a 2018 building permit, Horizontal Retail Construction Inc. spent $527,556 to remodel the 4,500-square-foot store at 4790 River City Road. We'll guide you through the process. 806-319-8929. visit store page. The website indicated that only e-cards were available, so I provided her email address. The customer never contacted us regarding this order. A voicemail was left for the She worried about the stores future, saying she thought it would have to close shortly.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'discontinuednews_com-large-leaderboard-2','ezslot_4',154,'0','0'])};__ez_fad_position('div-gpt-ad-discontinuednews_com-large-leaderboard-2-0'); The companys income had been declining steadily over the previous five years. Personalize which data points you want to see and create visualizations instantly. Every time I return merchandise to this vendor I have to PROVE that the merchandise was shipped even thought there return label was used. Several mistakes were made. See savings in cart! Told me an item was out of stock when it was not and then when I pointed out that it was out of stock sent me the wrong size. As you can see from the discussion above, there are many considerations involved in dissolving a business. They were open tonight. www.softsurroundings.com On the receipt of my order the invoice, it does not have my address. Post-Dispatch business reporters bring you insights into the latest news in the St. Louis business community. Suzanne Sawyer has been working as a Senior Buyer at Soft Surroundings for 13 years. In some cases, it may make sense to file for business bankruptcy protection. This was around the first of month. We have created a full refund of the item sent in the incorrect When she called us on 7/19/2021 we explained this to her however she hung up on the agent after she told her she could return the item for a refund. My wife has shopped at this store from the catalog for many years. Phone order transaction at Soft Surroundings Outlet on July 3. Founded in 1999 and headquartered in St. Louis, Missouri, Soft Surroundings is a leading multi-channel marketer and aspirational lifestyle brand offering unique solutions to todays active woman who has tremendous demands on her time and craves interludes of comfort, romance, and relaxation in her life. Soft Surroundings Effortless Style. Soft Surroundings General Information. A letter was sent to me ,dated May 29 stating that the merchandise ordered was no longer available and a a coupon for 10.00 was enclosed valid through 2021, but no refund. It has been 24 days and as of today I have not received a refund or a replacement of the merchandise. If a customer contacts us asking where their return is we ask them if they used the label included with the package. Seek legal guidance when needed for a smooth dissolution, Secretary of State's Office (in each state in which you do business). "We've always believed that dormant, brilliant ideas live on the frontline," said Jordan Ekers, Nudge co-founder and Chief Customer Officer. Rocket Lawyer has helped over 20 million businesses, families and individuals make legal documents, get attorney advice, and confidently protect their futures.Legal information and other services are delivered by or through Rocket Lawyer via RocketLawyer.com. Since Missouri voters approved recreational cannabis sales, companies have added thousands of workers to grow, process, market and sell their . Assistant Manager 6 reviews. As retailers across the country struggle to grow amid consumer shifts from brick-and-mortar shopping to e-commerce, Creve Coeur-based Soft Surroundings is adding 16 new stores this year. Soft Surroundings Reviews by Job Title. We and our partners use cookies to Store and/or access information on a device. Lubbock, TX 79423. Unauthorized use and/or duplication of this material without express and written permission from this blogs author and/or owner is strictly prohibited. The customer will need log into her account online and delete any addresses in her address book that she longer uses. So, can't track it back all the way. This also included reworking the new shop prototype and enhancing site selection procedures. Rosalyn Damask Sham $70.00 to $80.00. The gift card was sent to the email address provided *************** on 5/8/2020 at 9:59 pm CST. Thats provided us with a robust data base of information on where our customers are, where they live and where they shop, Senior Vice President of Retail Danny Boddy said. She said we have a soft surroundings in Victoria Gardens. It was achieved by expanding its catalog distribution and introducing a new household goods catalog. An example of data being processed may be a unique identifier stored in a cookie. Founded in 1999 and headquartered in Maryland Heights, Missouri, Soft Surroundings is a lifestyle brand and retailer of women's apparel, home, and beauty products. This information is all available on our website as well. You agree to receive email communication from us by submitting this form and understand that your contact information will be stored with us. experience. Management was always flexible and caring, working with my needs. For legal advice, please ask a lawyer. and will be shipping the Tiki Town Dress Smally Missy on June 2 via FedEx 2nd Day Air. Soft Surroundings (Walnut Creek, CA) About See all 36 Broadway Lane; Suite 1011 Walnut Creek, CA 94596 10 peoplelike this 11 people follow this 3 peoplechecked in here https://www.softsurroundings.com/ (925) 951-1650 Shopping & Retail Photos See all Page transparency See all Customer placed a second order online on 5/31/2021 at 1:20pm CST for two items. It is also important to understand and comply with all applicable local, state, and federal employment and labor laws. ****** **********. The company offers great discounts to employees and provides much training in store stockrooms and creative layouts. She added that the workers seemed tired, and the shop appeared understaffed. Photo by Chris Lee, clee@post-dispatch.com, FILE PHOTO: Beauty specialist Lauren Niewoehner (left) applies makeup to Judith Pickens of Ballwin in the cosmetics section of Soft Surroundings on Tuesday, Jan. 26, 2016, in Richmond Heights. We are processing the customers request for exchange Store managers had a means of identifying areas of opportunity and operational improvement, accelerating ramp-up plans as they shared insights in real time. With more than 150 sites across the country, the company was founded in 1999. Soft Surroundings is a women's lifestyle brand, offering unique and comfortable apparel, luxury bedding, and a range of beauty and fragrance products through its catalog sales center and 80 store locations across the U.S. After temporarily closing locations in response to COVID-19 at the end of March and furloughing the majority of its workforce, Soft Surroundings reopened 53 of its locations over the course of four weeks in May and June. ********** AND ********** Order No, *********. Growing our retail store footprint is the perfect last step in our evolution of being omni-branded.. Manage Settings How do I tell my staff I'm closing the business? Returns typically take 7-10 business days to be received back at our returns center. Myself, I payed $84 for 2 dresses and a sweatersaving myself $262.97 because of the store closing markdowns. However, when I completed my transaction, it required me to enter a shipping address. Soft Surroundings, a women's apparel and home furnishings retailer, has plans for a large expansion in its number of stores this year. About Soft Surroundings Founded in 1999 and headquartered in St. Louis, Missouri, Soft Surroundings is a leading aspirational lifestyle brand offering unique solutions to today's active. Copyright 2023 by Brentwood Associates. TORONTO, June 24, 2020 /PRNewswire/ -- Nudge Rewards, a leading frontline employee communications platform, today announced that Soft Surroundings is using its mobile solution to equip store associates in welcoming customers back to a high-quality in-store experience, during the reopening period and beyond. Presently, 49 stores across 26 states are included on its softsurroundings.com website. After being super-pressured at the first store I visited at the Alderwood Mall today, then overloaded with tons of unasked-for product information at the second store I visited, this store was a . I was told that credit card orders would not be charged to that account. Linen Balloon Drapery Panel $214.95 to $239.95 Top Rated. Today, I request a full refund of the items I have returned. With approximately 200 employees at its corporate headquarters, Soft Surroundings had estimated revenue of more than $300 million in 2017 despite a challenging retail environment. Excerpts and links may be used, provided that full and clear credit is given to "Stephanie Pyrzynski" with appropriate and specific direction to the original content. I told him this was not fair or right and wanted to speak to someone above him. Visit the Coronavirus Legal Center and ask a lawyer today. The customer then Business consultants recommend being as honest and straightforward with staff as possible, explaining the reason you need to close the company. Ownership belongs to Simon Property Group. It should have been sent with the letter in May, and certainly , if mailed, with as many calls as I have been made , sent as promised each time. Womens Clothing, Shoes & Jewelry | Soft Surroundings THE NEW DEBUT SUMMER STATEMENTS shop new ARRIVALS use code: summerfun 30% OFF 200 use code: summerlove SAVE MORE ON EVERYTHING $ 20% OFF 150 $ COLLECTIONS WE LOVE GLOBAL ARTISTRY SUMMER GETAWAY THE DRESS SHOP COLOR CRUSH SUMMER'S FAVE FABRICS Air on the side of elegance in summer's We immediately the customer was not satisfied with the explanation. The order # ********* totaled $146.22.I have been ordering from Soft Surroundings for several years and have received my orders at various addresses over those years each time I moved. Retail Sales Associate 6 reviews. When the customer clicks on the shopping bag to check out the default shipping address stored in the customers account will automatically populate however an alternate address can be selected from the customers address book or enter a new one prior to proceeding to the payment page. Order was confirmed on April 4, 2020, by the Merchant. Shopping here was definitely a highlight of my day today. To date, we've delivered over 15 million nudges to the frontline, supported by an average 4.7 rating from thousands of app reviews worldwide. Soft Surroundings's main industries are: Apparel & Accessories Retail, Retail apologized to her and set up a replacement order for her at no additional cost Sheldon, a native of New York, relocated to St. Louis to launch Soft Surroundings. Soft Surroundings headquarters are located in 2280 Schuetz Rd Ste 100, Maryland Heights, Missouri, 63043, United States What are Soft Surroundings's primary industries? Robin Sheldon inspires women to look out for themselves. This article contains general legal information and does not contain legal advice. Soft Surroundings has carved out a unique niche within the womens apparel market, targeting an underserved consumer and bringing her special products and a unique customer experience.. My place. This document officially approves the decision to close the business and authorizes the corporate officers to take action as needed to terminate the company's operations and state registration. I would like my check , in the amount of $101.90 which has already ,o Bernie Mev Venti Summer Slide $74.95 Top Rated. Is Golden Flake Going Out Of Business in 2023? If possible, give your employees some notice. Order was given to *****, April 4, 2020. It arrived and was too small. This is according to an analysis of its financial reports. Retail sales grew 3.9 percent in 2017 to $3.53 trillion, according to the U.S. Census Bureau. Soft Surroundings appears in search results as Soft Surroundings, Softsurroundings, Soft Surroundings! Unique Pieces. Customers are notified by email when there return is being processed. In August 2012, Soft Surroundings was acquired by Brentwood. Get the full list, Youre viewing 4 of 7 executive team members. SoftSurroundings.com | Our Stores | Pricing Policy | Customer Care . Upon review we do see the customer called us to place an I cancelled my order with Barbara items no. Pay could be better for sure. Strange billing - doesn't include shipping charges or total cost.. Sign Up For The Tinley Park Mom Newsletter to receive exclusive updates and deals only for subscribers, delivered to your inbox. The date of tge transaction was Jun 3, 2021. Customer service has not contacted me regarding my return status. Privacy Policy Since 1984, Brentwoods dedicated private equity team has invested in 41 portfolio companies with an aggregate transaction value of over $5 billion. . Its impossible to speak to a live person or leave a message on the phone. The good news is that in most states, dissolution forms can be filed electronically. After waiting 3 weeks for a refund or a response and receiving neither I called customer service multiple times on multiple days I heard a recording saying they were not taking calls at this time. Soft Surroundings. Soft Surroundings raised a total of $110.7 M in funding over 1 rounds. contacted us because the wrong size was ordered. This includes employee reductions and the removal of specific products from their shops. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. If you have questions about closing down your business in light of COVID-19, you can access free legal advice and essential documents in the Coronavirus Legal Center. Cotton Marguerite Scalloped Quilt $165.95 to $209.95 Top Rated. Report your business closure by contacting your state's Secretary of State or other business authority, as discussed more fully above. If your business does not have sufficient assets to satisfy all of its obligations, reach out to creditors about settling your accounts with them. Hello. 2280 Schuetz Rd Ste 100, Maryland Heights, Missouri, 63043, United States.
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