{ Allianz Event Ticket Insurance gives you peace of mind that if youre unable to make your event due to an unforeseen circumstance, youre covered. Here are a few things to keep in mind as you decide whether or not ticket insurance is right for you: Whether you believe youre a walking case study of Murphys Law or simply a practical person who likes to protect your investments, event ticket insurance can seem like a pretty good idea. What is Allianz Global Assistance Event Ticket Protector Insurance? Stuff happens. Non-Insurance benefits / products are provided and serviced by AGA Service Company. Seats together. Call: +65 6327 2210 Mon - Fri, 9:00 - 17:30 Singapore Time E-mail: sg.ticketprotectorsales@allianz.com For claims enquiries, please: Call: +65 6327 2215 E-mail: sg.ticketprotectorclaims@allianz.com To file a claim, please visit: https://www.allianz-assistance.com.sg/claims.html WHO IS YOUR INSURER? But youll be happy you purchased it when youre refunded the ticket price for a show, game or concert that you simply couldnt attend for a covered reason. However, it is not clear if this would cover government advice. This site uses cookies to improve your user experience and analyze site traffic. Not only did I buy concert tickets, but I also bought ticket insurance from Allianz Travel Insurance which equated to just under $40. For example, you might have to hire a babysitter, arrange transportation, make dinner reservations before the event, or take the night off from work. If your event has been canceled or if you cannot make the rescheduled event date, you can cancel your plan for a full refund of the plan's cost. . 1-866-884-3556. What is Allianz Global Assistance Event Ticket Protector Insurance? If a qualifying reason keeps you from attending your event, and you purchased event ticket insurance with your tickets, you can be reimbursed 100% of the price you paid. And just when your frustration over getting sick, having a flight delayed or even getting in a car accident is about to boil over, you realize: youre not getting your money back. We reimburse 100 percentup to $10,000for a variety of reasons like covered illness and job loss. When should I purchase Allianz Global Assistance Event Ticket Protector Insurance? Buying event tickets is an investment. It is not required to list all destinations on your policy. *Rental Car Damage and Theft Coverage, when purchased as part of an annual plan, is not available to KS, TX, and NY residents. follow our steps to get a refund from a ticket seller. Booking Protect, a refund guarantee used by Festicket, says you'd need a positive test to get a refund in this situation. Youre not only investing your time and money so you can have a good time seeing your favorite artist or entertainer, sports team or theater production, but you might have to make other arrangements so you can be there live. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. You want to see Bruce Springsteen sing Born in the USA but youre stuck in Toronto during severe snowstorms. These might include confirmation emails, app screenshots, credit card statements, or similar. You can learn more about the scenarios that are covered by Allianz Event Ticket Insurance here. Your alma mater is playing college football in the marquee came of the week, but your Strep test came back positive. All seats are side by side unless otherwise noted. Claim Status | Allianz Global Assistance. At the end of last year I bought five tickets to see Abba Voyage in London on 5 January from Ticketmaster. Read our. Event Ticket Protector Insurance only refunds prepaid, non-refundable payments when you have to cancel for a covered reason. Allianz Global Assistance representatives are available 24/7 if you need assistance. Terms, conditions, and exclusions apply. Get a Quote. This tracks your activity using third party cookies. Dedicated to sharing and discussing anything & everything related to Abel Makkonen Tesfaye AKA The Weeknd. Watching the game on TV and or listening to the artist on your earbuds just isnt the same. Unfortunately, there was a death in the family in April and we couldn't do the cruise. Use this tool to calculate all purchases like ski-lift passes, show tickets, or even rental equipment. Please see the Certificate of Insurance/Policy for a complete list of covered reasons, terms, conditions and exclusions that apply. Think carefully about whether you want your tickets to the postponed event - once you've confirmed you want to roll your tickets over, it's unlikely you'll be able to change your mind afterwards. What is ticket insurance? A quarter (27%) also think they will be covered if they are told to self-isolate by the NHS Test and Trace app. It's peace of mind offered by Allianz Global Assistance Event Ticket Protector(sm). When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence to examine the plan. It works quite simply; for a small percentage of your ticket price, you gain coverage that provides you a refund for your purchase. Initially I thought this was going to come with the refund for Abel's tour but thankfully, I called them up (1-866-884-3556) to check-in on when I'm getting refunded. }] Sign In. And with that money back in your pocket, youll be able to book seats the next time your favorite act, team or superstar returns to your backyard or wherever the tour or schedule schedules them. Contact AGA Service Company at800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. We asked 2,000 UK consumers what they thought ticket insurance policies would cover them for if there are Covid-related cancellations. Do Not Sell or Share My Personal Information. If you need help, Allianz Global Assistance representatives will be available 24/7. You could always resell the tickets. To cancel your insurance, contact Allianz Global Assistance by visiting the Event Ticket Insurance page. Most policies (bar Eventim's) will allow you to claim for a refund if you get coronavirus and can provide a positive test result as evidence. There are a couple of different numbers, depending on what sort of query you have: 0345 641 9727 for anything to do with making a claim or making changes to your policy Plans only available to U.S. residents and may not be available in all jurisdictions. Unfortunately, we are unable to cancel the policy for you as you are now the policyholder, and we can't refund the amount to you as the funds are already with Allianz. You can contact them by: Email at missedeventinsurance@allianz-assistance.ie Phone at +353 1 637 3617 or +44 20 8666 9562 Post at 511 Q House, Furze Road, Sandyford Industrial Estate, Dublin 18. If I have Allianz ticket insurance and miss an event, can I get a refund? This site uses cookies to improve your user experience and analyze site traffic. Step 2 - Your retailer will contact us to discuss the claim on your behalf. AGA Service Company is the licensed producer and administrator of this plan and an affiliate of Jefferson Insurance Company. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Bests 13 Financial Strength Ratings. We bought our tickets for a May 2014 Alaska cruise and the corresponding travel insurance from Allianz Global Assistance. Event ticket insurance protects you should you be unable to attend the event you have tickets for because of a covered circumstance. If you purchased Ticket Insurance, you must file a claim online at eventticketprotection.com/tm or contact the Allianz Global Assistance claims office at (800) 334-7525. You can contact Missed Event Insurance by emailing missedeventinsurance@allianz-assistance.co.uk calling 0345 641 9726, or writing to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. What is AXS Premium? Allianz Global Assistance's event ticket insurance product, Event Ticket Protector, provides coverage if you cannot attend an event for a number of covered reasons. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. {{quote.travel_dates ? ", We looked at five ticket insurance and guarantee providers offered by some of the biggest online ticket sellers. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? Event Ticket Insurance also includes access to the Allianz Global Assistance 24-hour assistance hotline. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Some factors that weigh into this include whether youre selling tickets above their face value and if youre selling the tickets on the premises of the event.4. This has enabled close to 1,000 customers to obtain full refunds since the start of the pandemic. For WA residents,it may not be available in all plans. "text": "You can purchase Allianz Event Ticket Insurance with your ticket purchase on Ticketmaster. Full refund. How do I file a claim for Event Ticket Protector Insurance? Well, the week of the race I get an email saying the event was cancelled because they didn't have enough participants (they were losing money). Yes - If customer is prevented from attending because of a government mandate, this is covered. By clicking a link you are consenting to this. Insurance benefits are underwritten by Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated "A+" (Superior) by A.M. Best Co., under Jefferson Form No. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? Plans include insurance benefits and assistance services. Thats where event ticket protection comes in. The XCover claims process is quick, so keep a close eye on your emails to ensure there's no delay. For Event Ticket Protector, covered reasons include serious unforeseen illness (for you or a covered family member), traffic accidents, issues with your home or business, airline delays and even termination of employment.3. How do I file a claim and get a refund if I have ticket insurance? Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. Event Ticket Protector does not cover cancellation due to a personal change in plans. About Event Ticket Insurance How it Works With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. When it comes to using these ticket marketplaces, the earlier you can advertise your seats online, the better. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? So when something unexpected comes up that keeps you from attending the event you bought tickets for, youll be covered with event ticket insurance. Due to travel restrictions, plans are only available with travel dates on or after, Due to travel restrictions, plans are only available with effective start dates on or after, Ukraine; Belarus; Moldova, Republic of; (North) Korea, Democratic People's Rep; Russian Federation. All documentation and information required for your claim can be found on your claim filing confirmation. Can I get a refund? If you're not completely satisfied, you have up to 15 days (or longer, depending on your state of residence) to request a refund, as long as you haven't departed for your trip or filed a claim. In addition, with Allianz Event Ticket Insurance, youll get access to the Allianz Global Assistance 24-hour hotline for help with medical, legal or travel-related emergencies. Thats where. How do I cancel Event Ticket Protector Insurance? All the remaining ticketing sites and insurance providers either did not respond in time or declined to comment. What it Covers By Clicking ACCEPT or continuing to browse the site, you are agreeing to our use of cookies. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Tickets will arrive in time for your event. Premiums are non-refundable after the review period. Can I get a refund? Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. All rights reserved. Are AXS Premium tickets sold for every event? But looking at the terms and conditions of Festicket's guarantee provider, Booking Protect, you'll find that you're only entitled to a refund if you or someone in your household tests positive for coronavirus - not if you're told to self-isolate, or if you can't travel due to local restrictions in your area, or if the event can't go ahead due to lockdown rules. I decided not to attend the event and I have event ticket insurance. If you purchased Ticket Insurance, you must file a claim online at eventticketprotection.com/tm or contact the Allianz Global Assistance claims office at (800) 334-7525. All tickets 100% authentic and valid for entry! Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. To cancel your insurance, contact Allianz Global Assistance by visiting the Event Ticket Insurance page. With Allianz ticket insurance, you can get a refund for your order if you can't make it to the event for a number of covered reasons, including: Sudden medical emergencies Death of a family member or companion Mechanical breakdown on the way to an event Traffic accident on the way to an event Being called for jury or military duty Please note you'll pay an additional plan charge and will be billed separately by Allianz Global Assistance. The insurance component provides reimbursement for 100 percent of the ticket price including taxes and shipping charges. Allianz Global Assistances event ticket insurance product, Event Ticket Protector, provides coverage if you cannot attend an event for a number of covered reasons. Ticketmaster 2023. Allianz Partners Australia has launched a new self-service refund portal that will automatically calculate the premium refund that customers impacted by COVID-19 might be entitled to,. 101-C series or 101-P series, depending on your state of residence and plan chosen. Maybe you can give them to a friend if they have the same taste as you, dont have already plans and can find a babysitter. I decided not to attend the event and I have event ticket insurance. With Allianz Event Ticket Insurance, youll get 100% of the ticket price returned to you if you cant make the event for a number of eligible reasons, including covered illness, airline delays, traffic accidents and more. You can find the documentation and information required to file your claim on your claim filing confirmation. * . When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence to examine the plan. Your event ticket insurance will cover the ticket price, taxes, convenience fees and shipping charges, plus other eligible event-related items that you may have added to your purchase, including parking. If you purchased ticket insurance for an event and no longer can attend, you can file a claim online at eventticketprotection.com/tm. If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. We are redirecting you to our sign-in page. Refunds must be requested within 770 days of the original plan purchase date. In addition, with Allianz Event Ticket Insurance, youll get access to the Allianz Global Assistance 24-hour hotline for help with medical, legal or travel-related emergencies. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. Relax Now I am out all of the money for the plane tickets and the money I paid for this misleading policy! "acceptedAnswer": { You can learn more about the scenarios that are covered by Allianz Event Ticket Insurance, Covered illness or injury that prevents you or an event companion from attending the event, A family member is hospitalized or requires your care, Traffic accidents that prevent you from getting to the event, Your car suffers a mechanical breakdown within 48 hours of the event, Your plane or other common carrier experiences a covered delay while youre en route to the event, You are required to serve on jury duty after having purchased tickets to an event, You are relocated by your company and move over 100 miles away from your home, You are required to miss an event as a result of military orders, Some terms and conditions do apply. What is Allianz Global Assistance Event Ticket Protector Insurance? On . stream On time. Just a tip for those of you feeling sketched out by these companies like I was, Scan this QR code to download the app now. So, if something outside of your control comes up and you cant make it to the event, you want your investment to be protected. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? The truth is that paying for insurance to guard against this is a waste of money. Your event ticket insurance will cover the ticket price, taxes, convenience fees and shipping charges, plus other eligible event-related items that you may have added to your purchase, including parking. << /Filter /FlateDecode /Length 4880 >> (Note: To determine the review period for your state, inquire with the Allianz Global Assistance team we'll tell you how to do so in a bit.) 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated A+ (Superior) by A.M. Best Co., under Jefferson Form No. You can take your How to Get Tickets for Her Shows in Las Vegas Adele has announced new shows for her Weekends with Adele residency at The Colosseum at Caesars Palace in Las V By continuing past this page, you agree to our Terms of Use. But beyond this scenario, it's important to check each policy's terms and conditions to see if it's worth paying extra - and don't take the ticket seller's wording at the checkout or on promotional banners at face value. Yes - If customer is prevented from attending because of a government mandate, this is covered. Booking Protect also covers you if you test positive when taking a pre-event rapid test as well as PCR testing. That means, if you purchased a ticket to an event and the total was $75, you will get $75 back if you cannot make the event due to a covered circumstance. "name": "How do I buy event ticket insurance? Get Help. If you have ticket insurance for an event thats been canceled, or you cant make the rescheduled event date, you can cancel your plan and receive a full refund of your insurance plans cost. Allianz refused to provide me with any type of refund, despite having reports directly from my doctor explaining this condition was not pre-existing. He asked his boss for a letter saying that and was told that he (boss) was traveling for the next few days and to send him a rough draft of what needed to be stated and he would add his letterhead and sign it. We can't attend the event because my husband has to work, which is a covered reason. can reveal. With event ticket insurance, your financial loss will be covered if you can't attend an event for any of the below reasons: Do Not Sell or Share My Personal Information. If a qualifying reason keeps you from attending your event, and you purchased event ticket insurance with your tickets, you can be reimbursed 100% of the price you paid. "mainEntity": [{ Plans include insurance benefits and assistance services. Please correct the validation errors above before proceeding. A staff of multilingual problem solvers is available to help you with medical, legal or travel-related emergencies. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Benefits/Coverage may vary by state, and sublimits may apply. If you have Allianz Global Assistance, you can get a quote, manage your policy or submit a claim on the Event Ticket Insurance page. Remember, these are the average prices.2 Box seats, front-row perches and other premium seating options can cost several times those average prices. Ticketplan's terms can be found on the Ticketplan website. Do Not Sell or Share My Personal Information. Israel; Jamaica; Republic of Ireland; Northern Ireland; This is a test environment. If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. How do I file a claim for Event Ticket Protector Insurance? By continuing past this page you agree to our This brings us to one final note: if your tickets arent transferrable online or able to be picked up at a Will Call window and need to be snail mailed to the seller youll need sufficient time to get them there. Apparently this company banks on people forgetting they bought ticket insurance and despite it only being a refund of about $40, it's still worth it to get back since they ultimately didn't provide a service with that $$. You can contact Allianz on 0345 641 9726, by email at missedeventinsurance@allianz-assistance.co.uk, or by writing to the address below: For theatre shows you will need to . For those times when circumstances sideline your customers, this valuable protection ensures that their investment is safe and sound. comes in. Any NonInsurance Assistance services purchased are provided through AGA Service Company. quote.start_date : "Date"}}, View all of our travel insurance products. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best's 13 Financial Strength Ratings. At the checkout it offered "missed event insurance" through Allianz Assistance. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Event Ticket, and Registration insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. Enhance Enjoy the Viewer Advantage, a 24-hour hotline that can help you find parking information, recommend nearby restaurants and hotels, and arrange transportation. If you were referred by a travel agent, enter the ACCAM number provided by your agent. Please call Allianz Global Assistance at (800) 424-2296 to cancel your plan. . Here, we set the record straight on what different ticket insurance and guarantee policies cover, and explain how to get a refund if you can't attend an event due to coronavirus. "@type": "Answer", That said, you can price them aggressively to attract more buyers attention, but depending on the demand for the event, you may not be able to recoup the face value. If you purchased ticket insurance for an event and no longer can attend, you can file a claim online at, How Ticketing Works For Pearl Jams 2023 U.S. Tour. Add on Allianz Event Ticket Insurance with your next ticket purchase at Ticketmaster and protect yourself and your investment. "@type": "Question", Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? How do I file a claim for Event Ticket Protector Insurance? There will be two main ways to shop for tickets: Pearl Jam Ten Club Members-Only* Presale powered by Ticketmaster Ticketmaster Request is a simple way to request tickets to popular shows, so you dont have to compete in a first-come, first-served sale. And the 15F tailgate temperatures, unfortunately, are less likely to bring you back to health than plenty of rest and medicine. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated A+ (Superior) by A.M. Best Co., under Jefferson Form No. Event Ticket Protector provides reimbursement for non-refundable ticket costs if you are unable to attend the scheduled event purchased through a primary ticket outlet due to a Covered Reason. The insurance company, Allianz Assistance, are completely separate to Ticketmaster, so it's them you'll need to contact with any queries about your policy. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. Any NonInsurance Assistance services purchased are provided through AGA Service Company. When I called, they hung up on me. Cover applies if an immediate family member or a member of the booking party tests positive. T&Cs may apply.'. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. How to get your money back from a ticket seller, Scamwatch: how scammers sneak into your text messages, Suzhichou scarf brushing scam: how it works and how to report it, 'My Wowcher mystery holiday was randomly refunded', Scammers are targeting Microsoft users with storage full emails. First off, there are no guarantees that your tickets will sell. a doctor's note for the illness causing your symptoms. Simply select "Yes" during checkout. File a Claim. Plans only available to U.S. residents and may not be available in all jurisdictions. . Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. By continuing past this page, you agree to our Terms of Use. Financial Services Compensation Scheme (FSCS) However, in the case of illness, missed flights and other unfortunate scenarios that may impact your ability to attend the event, you may not have a sufficient window of time to advertise your seats online and get them sold. If your event has been rescheduled and you are planning to attend on the rescheduled date, you can update your plan to protect the new date within 770 days of your original purchase. If you didnt purchase event ticket insurance, you have options for figuring out what to do with the tickets you wont be able to use.
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