The E6410 may not have been "Approved" to run W10 but it does flawlessly. Intel XTU Unsupported? | Tom's Hardware Forum You must Complete that installation before continuing this one. If you need any additional information, please submit a new question as this thread will no longer be monitored. Open this folder in windows explorer C:\ProgramData\Package Cache\ and sort by date, newest at the top. I am experiencing the same issue. Unlocked CPU's can utilize programs like Intel XTU. "Attempted to install on an unsupported platform". [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleName' to value 'Intel Extreme Tuning Utility' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleManufacturer' to value 'Intel Corporation' [0C74:32BC][2018-10-12T02:59:10]i000: Setting version variable 'WixBundleFileVersion' to value '6.4.1.25' [0C74:2708][2018-10-12T02:59:10]i100: Detect begin, 3 packages [0C74:2708][2018-10-12T02:59:10]i101: Detected package: SSCERuntime_x86_ENU.msi, state: Absent, cached: None [0C74:2708][2018-10-12T02:59:10]i101: Detected package: SSCERuntime_x64_ENU.msi, state: Present, cached: None [0C74:2708][2018-10-12T02:59:10]i101: Detected package: XTUInstaller.msi, state: Absent, cached: None [0C74:2708][2018-10-12T02:59:10]i199: Detect complete, result: 0x0 [0C74:32BC][2018-10-12T02:59:12]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1 [0C74:2708][2018-10-12T02:59:12]i200: Plan begin, 3 packages, action: Install [0C74:2708][2018-10-12T02:59:12]i052: Condition 'NOT VersionNT64' evaluates to false. I noticed they updated the installer roughly a month ago. Thanks. The "advanced tuning" tab, when selected, merely shows a blank page. Download Intel XTU Install Helper from repository release tab. Install intel xtu Error: "Attempted to install on an unsupported Sorry, Nick no idea. A blog about curiosity being a good habit. Os is win 10 pro. Do they really stop supporting CPUs over the course of a few months? thanks. Let me know. Try to install an older version of intel xtu, Instead of undervolting, try reducing the maximum processor state in Windows 10. The XMP profile is enabled for maximum RAM performance.4. And also on the release notes of the tool, under "Supported Platforms" tab: https://downloadmirror.intel.com/29183/XTU-7.11.0.42-ReleaseNotes.pdf. Force install drivers for XTU on unsupported cpu : r/intel - Reddit For more complete information about compiler optimizations, see our Optimization Notice. [3374:2EE0][2018-10-12T02:59:18]i318: Skipped rollback of package: XTUInstaller.msi, action: Uninstall, already: Absent [0C74:2708][2018-10-12T02:59:18]i319: Applied rollback package: XTUInstaller.msi, result: 0x0, restart: None [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}, package: XTUInstaller.msi [3374:2EE0][2018-10-12T02:59:18]i351: Removing cached package: XTUInstaller.msi, from path: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25[3374:2EE0][2018-10-12T02:59:18]i326: Removed dependency: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} on package provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {973805E6-9CDB-43F8-A14E-2161532B56A7}, package: SSCERuntime_x86_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: None, restart: None, disable resume: No [3374:2EE0][2018-10-12T02:59:18]i330: Removed bundle dependency provider: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} [3374:2EE0][2018-10-12T02:59:18]i352: Removing cached bundle: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, from path: C:\ProgramData\Package Cache{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}[3374:2EE0][2018-10-12T02:59:18]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: None, restart initiated: No, disable resume: No [0C74:2708][2018-10-12T02:59:18]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No. status : rolling back action, https://drive.google.com/file/d/1HqoZhakNSwBsyTHxj8n3Wi1wc6Fk_1BS/view?usp=sharing. You may still get it from third-party websites, but please be aware that we do not recommend downloads from an unofficial website, we only provide this information for your convenience. Any tips on how to solve this? The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. Tried running xtu again but it still did not work. You are pretty clever on figuring this out. Current theory is that Intel XTU also try to detect the platform its running during startup instead of just during installation, and unlike I7 8550U, none of the Ice Lake platform have ever been supported by XTU, there are no legacy code for XTU to fall back to. Processor is a i7-6700k, which is listed as supported. In order to find that .msi file, copy this and paste it in google. Can't update XTU (attempted to install on a unsupported platform) Download the installer and run it. Sign in here. Both files are located in the same directory. The BIOS settings I used from my previous system, where XTU worked, are still in effect. I found this article and used it for the basis of this post since these instructions did not work for me, although it got me 99% there. This is really usefull! #1. I kept trying to google the problem but all I can find are very unhelpful intel customer support threads. Always report mistakes Attempted to install on an unsupported platform You must log in or register to reply here. Hola tengo problemas con la app luego de hacer todo el proceso me da un error al abrir la app The intel Extrema tuning utility is being run on an unsupported platform and must exit. Please be aware that your processor is not supported by Intel XTU. Any other inquiries, do not hesitate to contact us again. You can easily search the entire Intel.com site in several ways. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. [3374:2EE0][2018-10-12T02:59:15]i358: Pausing automatic updates. [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleRollbackLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi_rollback.log' [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi.log' [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x86_ENU.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x64_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i201: Planned package: XTUInstaller.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i299: Plan complete, result: 0x0 [0C74:2708][2018-10-12T02:59:12]i300: Apply begin [0C74:2708][2018-10-12T02:59:12]i010: Launching elevated engine process. Unfortunately, we do not have the 7.7 version available anymore. Download Intel XTU Installer from official intel download center. Integrated graphics share memory is set to 64M. This comes after a reinstall of Windows 10, where the XTU software was working on the previous install. Still, we suggest to get in contact directly with AsRock to make sure the latest BIOS version is currently installed on your machine or to gather the instructions on how to update it: Hello Rogrio, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter? If you want to squeeze the last bit of speed out of your system then you can upgrade to the Core i7-640M: http://www.cpu-upgrade.com/CPUs/Intel/Core_i5_Mobile/i5-520M_ (BGA).html Uninstall Intel XTU. Excellent description, tried so many times before whitout success. Ok, I did it again and changed the explanation as it looks like the installation routine changed. It adjusts CPU power state. First, you were unable to install Intel XTU, but know you managed to install it and the only remaining issue is that you are unable to use the overclocking settings. Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms. [Solved] Win-KeX/wsl2/kali Startup Error: A fatal error has occurred and VcXsrv will now exit. Because only K series overclocking CPU is supported. Note that the installer seems to have changed how it runs. Follow the instructions to uninstall the Intel XTU. [0C74:2708][2018-10-12T02:59:10]i001: Burn v3.11.1.2318, Windows v10.0 (Build 17134: Service Pack 0), path: C:\Users\joemp\AppData\Local\Temp{A67E2A08-65AC-4A91-80D6-4C3C32975BAF}.cr\XTUSetup.exe [0C74:2708][2018-10-12T02:59:10]i000: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]' [0C74:2708][2018-10-12T02:59:10]i009: Command Line: '-burn.clean.room=C:\Users\joemp\Downloads\XTUSetup.exe -burn.filehandle.attached=604 -burn.filehandle.self=584' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\joemp\Downloads\XTUSetup.exe' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\joemp\Downloads' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910.log' [0C74:2708][2018-10-12T02:59:10]i052: Condition 'VersionNT >= v6.1' evaluates to true. Solved: XTU setup failing with error 0x80070643 - Intel Communities You should find the msi file in explorer, then copy/paste that path and add the filename so it is exactly the correct path. I am going to work on the case. Just add space between msi and disablecheck=1, i couldnt find the Intel_XtuInstaller.msi file. Windows 8.1/10 WHQL support is enabled. Please allow us to review this further and we will be posting back in the thread as soon as more details are available. Related Products This article applies to 1 products Show all 1 [FIX]Intel Extreme Tuning Utility installation error - Attempted to Releases gimdh/Intel-XTU-Install-Helper GitHub The unit I had had intel XTU installed, and I could easily use it to undervolt my pc when I would game on it along with a GTX1080 egpu, no problems at all, everything ran smoothly. Do not click Ok. Thats it, happy overclocking and possibly damaging your machine! ^^. DeFacto IO. The utility starts, but shows the following message on the screen: Also attached: intel SSU detailed view (SSU.txt)This issue also came up with the previous (7.8) release. I tried restarting laptop, searching the registry for anything related to xtu but nothing seems to fix it. All postings and use of the content on this site are subject to Intel.com Terms of Use. Intel XTU is not supported on Non-K SKU mobile platforms (such asKBL-R U/Y), not even for hardware monitoring purposes. More than likely, yes. Intel XTU says unsupported platform : r/MatebookXPro - Reddit Thanks for the tips. Solved: Hello. Dont have an Intel account? All install attempts of XTU without the workaround fail. So please bare with my code if you happen to go through it. You may re-send via your, "Platform Unsupported" error on install XTU Utility 7.9.0.24, i7-77820HK, msiexec /i Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1, The utility starts, but shows the following message on the screen: , Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://www.jas-team.net/2019/07/30/intel-xtu-attempted-to-install-on-an-unsupported-platform/, https://www.intel.com/content/www/us/en/download/17881/29183/intel-extreme-tuning-utility-intel-xtu.html?wapkw=xtu. [Solved] samtools: error while loading shared libraries: libcrypto.so.1.0.0: cannot open shared object file, k8s Error: [ERROR FileAvailableetc-kubernetes-kubelet.conf]: /etc/kubernetes/kubelet.conf already exists, [Solved] NoSuchMethodError: org.springframework.boot.web.servlet.error.ErrorController.getErrorPath, [Solved] flink web ui Submit Task Error: Server Respoonse Message-Internal server error, Mysql Error: 1140 In aggregated query without GROUP BY, expression #2 of SELECT list contains nonaggregated column a.store; this is incompatible with sql_mode=only_full_group_by, [Solved] Mybatis multi-table query error: Column id in field list is ambiguous, [Solved] fluentd Log Error: read timeout reached. Common Issues and Resolutions for Intel Extreme Tuning Utility If it is, please provide screenshots of the status of the settings/options and of the error message: Or are you still having issues installing Intel XTU? God bless. 1 hour ago 4- Run the Intel System Support Utility (Intel SSU) to gather more details about the system: To upload and attach a file, use the "Drag and drop here or browse files to attach" option below the response textbox. You may re-send via your (i clicked on the ok before running the installer) because else it will say another installer is running, Dont know, honestly. I am able to overclock manually in the BIOS, but I feel like the intent of Intel XTU is such that I don't need to overclock that way. If you would like to continue to use Intel XTU, you should go back to using the version you previously had on the system prior to installing the 7.7.0 release (the 7.6.0 version or newer will support SKL-S/H). Use command line arguments to cause the installation to succeed. Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms. Jul 12, 2017. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. But your 1st Gen M520 is not unlocked. I attempted to manually install these drivers with the inf file which includes the needed sys file using pnputil which prints a message that driver packages have been added. I would ask that someone update the XTU pagewhere it lists the 6700k as compatible with the current software, so that anyone else still overclocking 6700k's will know they need to download the older version of XTU. For more complete information about compiler optimizations, see our Optimization Notice. It says the folder specified in the start in box is not valid. I tried installing Intel XTU, as this is generally recommended as the program to use to undervolt intel CPUs, though when I try to install, I get the message "Attempted to install on an unsupported platform". My laptop has a 8th gen intel 8650u 4 core 8-thread cpu, which only came out about a year ago, and was working fine with xtu last time I installed it about 3 months ago. Thank you for posting on the Intel communities. Sign up here Therefore, after installing XTU with simple trick by Kalle Lilja, XTU can still be used for CPU tweaks, such as undervolting. You may re-send via your That's my current XTU version: That's my system: In settings, it says XTU is up to date: However, that's the current version on the website: But when installing, I get this error: How to update XTU on Windows 10? If you sign in, click, Sorry, you must verify to complete this action. Intel XTU0x80070643 - Another installation is in progress. Please do not enter contact information. Your model is not approved for running Windows 10. You may re-send via your, Intel XTU cites Unsupported Platform on system with 6700k. Attempted to install on an unsupported platform, Reference https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/, In short, download a good exe point installation, and then stop in this screen, Sort by modification time in the folder C: (programdata) package cache, and find the file containing Intel_ XtuInstaller.msi , save this MSI. Tried them all [0C74:2708][2018-10-12T02:59:15]i012: Connected to elevated engine. You don't necessarily need a PC to be a member of the PCMR. Is this correct? The list has been updated with the following supported processors: Intel Extreme Tuning Utility (Intel XTU): https://www.intel.com/content/www/us/en/download/17881/29183/intel-extreme-tuning-utility-intel-xtu.html?wapkw=xtu. Thank you for your response and for all the details. Windows 10 version is 21H2, which is listed as supported. [from Google Translate] Desafortunadamente, puede haber muchas razones por las que no funciona. Or did you select another reinstallation option (e.g. The Intel sign-in experience has changed to support enhanced security controls. I have since uninstalled the software.All attempts to reinstall XTU after this point have failed.2. Does anyone know either a way of getting intel XTU to install, or if there is any other software that I can use to undervolt my CPU? The Intel sign-in experience has changed to support enhanced security controls. I did the workaround that allowed Intel XTU to install on an "unsupported platform", but am still unable to overclock the CPU via Intel XTU. Thank you for your answer. Here's a guide https://www.laptopmag.com/articles/use-maximum-cpu-power-windows-10, [quotemsg=21463302,0,2528639]Instead of undervolting, try reducing the maximum processor state in Windows 10. Does anyone have any ideas? After installation of xtu, copies of these drivers are located in the xtu installation folder in program files. Uninstallers often do not remove registry entries, so you might want to find those and manually delete them. OpenSSL Error messages: [Solved] Android Studio For Mac Error: Intel HAXM is required to run this AVD,VT-x is disabled in BIOS, After npm5, execute NPM cache clean and report an error, jenkins+sonar-scanner Scan Error: Failed to find typescript module.Please check, NODE_PATH contains location of global typescript or install locally in your project, 4 ways to update to the latest Node.js version on a Mac, Win7 is unable to install the program to prompt the installer integrity check has failed, Caffe installation and compilation problems importerror: no module named skimage.io, Another installation is in progress is prompted when win7 installs new applications, The Difference Between Hadoop job-kill and Yarn application-kill, [Solved] The bean sysDictService could not be injected because it is a JDK dynamic proxy. Thank you very much for this fix. gimdh/Intel-XTU-Install-Helper - Github The SSU file is attached.5. If any error occurs, please submit a new issue with created error.log file. Throttlestop software is designed to undervolt laptops. For this scenario, it is important o mention that your Intel Core i7-4790K processor is not supported/compatible with the tool, as you can confirm in the following link: https://www.intel.com/content/www/us/en/support/articles/000057552/processors/intel-core-processors.html. I appreciate all the information provided. If youre feeling daring, you could try ThrottleStop, but read the warnings. That is a 9 yr old model. We appreciate all feedback, but cannot reply or give product support. Want to install Intel XTU on x1c 2018, suddenly found that no matter what, even the old version can not be installed. Thank you for checking and responding. It's worth mentioning that since my initial post, my system has been incredibly unstable (as the SSU log will no doubt show.) You can also try the quick links below to see results for most popular searches. Couldnt find the (.msi) file in any of them. Powered by Invision Community, Thermalright Peerless Assassin 120 SE ARGB, Asrock Challenger Pro OC Radeon RX 6700 XT, Corsair Vengeance LPX 16GB (8Gx2) 3600MHz CL18, CSS Button Text Seems to Compress its Height by a Few Pixels When Using "transform:scale" On Hover. Intel Core i7-8650U Processor (8M Cache, up to 4.20 GHz), Why Intel XTU may show message: Attempted to install on an unsupported platform. Thank you for posting on the Intel communities. However , when i tried to install it again, it came up with this error Based on that, it is expected for the application to show all kinds of inconsistencies and not to work as expected, including problems, like in this case, at the moment to try to update it. [0C74:2708][2018-10-12T02:59:12]i052: Condition 'VersionNT64' evaluates to true. Sorry, you must verify to complete this action. For more complete information about compiler optimizations, see our Optimization Notice. "Platform Unsupported" error on install XTU Utility 7.9.0.24, i7 Help document on how to use Intel XTU. I dont know why you are getting that conflict with an already running app. Now it appears that once you click Ok it deletes the folders and files. So, when you report an error, copy it. And then when it shows you some files, click on date modified once, and open the first two files one after another. There are no error messages when the software is running. 7.7 was the last one that worked. How can I get this working? Sorry, you must verify to complete this action. Windows 7 installation option is disabled. I have now reviewed your previous post. This is the workaround I used:https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/In summary, it disables the platform check when the installer is running. I needed to underclock my CPU. The boot drive was wiped, and I installed from a fresh install file. After investigating this further, we would like to inform you that in Intel XTU 7.7.0 we discontinued support for SKL-S/H (Skylake) per our rolling platform support model as that platform is very old and discontinued. However, that's the current version on the website: Rogrio, Thank you for posting in the Intel Communities Support. HiI have a Latitude E6410 and I tried to install the XTU. Resolution Intel XTU is not supported on Non-K SKU mobile platforms (such as KBL-R U/Y), not even for hardware monitoring purposes. For instance, did you delete all the files or wipe out the OS partition before reinstalling Windows? Yeah already mentioned somewhere in the thread. C:\ProgramData\Package Cache\ copy that. Hi, so just today I received a replacement unit for my Lenovo X1 Yoga due to a defective screen. Here are some common issues and questions related to Intel XTU Difficult to know what the problem is. If you sign in, click, Sorry, you must verify to complete this action. Scan this QR code to download the app now. XTU 0x80070643 error - Laptops and Pre-Built Systems - Linus Tech Tips GitLab: couldnt execute POST against https://gitlab.mysite.com/api/v4/runners: Post https://gitlab.mysite.com/api/v4/runners: x509: certificate signed by unknown authority, GE APEL50LZ 50 Qt Per Day Dehumidifier Review. Your email address will not be published. However, now that I have this new unit, which is the exact same as my last, when I try to install intel XTU I keep getting the following error: Error 0x80070643: Failed to install MSI package. Its been a long while since I read the specs and what it supports. Also, we would like to inform you that we have sent your feedback to the proper team ("update the XTU page where it lists the 6700k as compatible with the current software so that anyone else still overclocking 6700k's will know they need to download the older version of XTU"). It is saying that i have old drivers and need the nwest version xtu although it is the one directly from intel website. Thank you so much, worked like a charm even with the Sept 2021 version (7.5.2.3) BUT all my voltage options are greyed out on my i7 8550u. // Your costs and results may vary. Right-click on the MSI file and hold, drag a little ways onto a blank spot on your desktop and select create shortcut here. See Intels Global Human Rights Principles. So, ignore editing plox.Link to old XTU : festyy.com/wMMu28 i did everything and in the end, c-users-your user name stayed same it didnt change as you said , You mean this part? BUILT IN - ARTICLE INTRO SECOND COMPONENT, Content Type: Product Information & Documentation, 8th Generation Intel Core i7 Processors. I'm using a Dell XPS 13 9360, which has an intel i7 8550u. It might run ok but some features might not be available. Required fields are marked *. You can execute with an argument in first place. Take note of the last folder date in the right pane. Please click the verification link in your email. Internal graphics is set to "auto." I have recently uninstalled xtu and I tried to reinstall it. I followed all the steps but when I go to launch Intel XTU it just tells me that there are missing drivers and I cannot launch it. Does it need some kind of permission in the BIOS to allow voltage tweaks? if u have any other way to undervolt the CPU, it will be appreciated. Principle: xtuexe decompresses an MSI in temp every time, but if the installation fails or succeeds, it will delete the MSI. You should be able to find it in one of those folders. We will proceed to close this thread now. I know i am a bit late, but hope this helps.Try throttlestop. There are too many BIOS and configs out there, so dont have any suggestions, unfortunately. I do have a follow up question:As I had uninstalled the last working version for my CPU, I am now without intel XTU Only the most recent version is available on the download page.Would you perhaps have a link to the 7.7 version so that I can install and use that one 'till it's time to replace my laptop? [3374:2EE0][2018-10-12T02:59:15]i361: Created a system restore point. One time installation. Please click the verification link in your email. Your email address will not be published. In the Target field, at the end add a space and then the following DISABLEPLATFORMCHECK=1. Cul es la marca y el nmero de modelo que est utilizando?
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